Active Plumbing

Michael did a great job getting our 5 ton ac unit back to cooling. He recommended replacing the capacitor during the ac inspection but I passed. Should have taken his advice. This company is trustworthy and won't try to upsale you on stuff you don't need. They're straight up with you.

I'm 61 years old. I had a leak in my main water line. Rented a trencher and ran a whole new line. It was tough and I was out of water 6 days. Finished and turned it on and the one place I had to sweat a copper connection leaked. I waited all day for another plumbing service who still hasn't called or showed up. It was on a Sunday. Active Plumbing and A/C answered right away and had Tony there in less than 3 hours. I was first quoted the $69 service fee and $350 for the repair. I could not afford this fee. Tony got approval from his boss and did the job for $175 total. I will never use another service besides them again in the future. They helped me so much at a time I really needed it.
GREATEST PLUMBING AND A/C IN THE VALLEY!!

I recently had Active plumbing and A/C repair the water main to my house, I couldnt be more impressed! Their team was incredibly professional, efficient, and thorough. The quality of their work was outstanding, and they provided five-star service from start to finish. I highly recommend them to anyone who is in need of plumbing and A/C services.Truly top notch work.

Eddie and his team are friendly, professional, and experts in their field exactly the kind of plumbers you want to know!

Needed a sink installed for a shop and they did an awesome job. Will come back for more plumbing needs. Thank you.

When my 27 year old system finally quit I called Active air. They sent Michael out and he gave me my options quite clearly. Went with a new units and Im thrilled with the final result. Nice cool house in the desert!

Really recommend this company great people their work is honest. If you need any plumbing or HVAC work done come here they are great.

Matt came by to assess whether an access panel could be cut into a jetted tub as recommended by a home warranty companys plumber. Matt took a look at the situation and recommended putting in Delta cartridges and doing a good clean. I about fell out over the cost of cartridge replacement; however the faucet hasnt leaked since.
Thank you, Matt!!

I called to get a second opinion on finding a leak. They sent someone in less than an hour! Ace/Alex showed up, and Im so thankful he was assigned to our home. He was very hospitable, extremely knowledgeable and kind. He took the time to go through the whole house and explained our issue.

The person who answered the phone was also very kind although I forgot his name.

Mike did a great job servicing our air conditioners to make sure that we are ready for the summer. We were impressed with his knowledge and skill.

Mike and his assistant were on time, quickly diagnosed the issue with my AC. Had it fixed quickly and professionally. They were very knowledgeable and professionally. The price is was fair and competitive. I will definitely use them again. I also recommend this company to anyone.

To Whom It May Concern,

I am writing to commend the excellent service I received from Active Plumbing on March 28, 2025. Ace Palmer was the service technician who assisted me, arriving promptly as scheduled.

I had an unknown leak in my kitchen that was causing my entire kitchen floor to get wet, and I couldn't identify the source. Ace Palmer quickly assessed the situation, identified the cracked drain pipe and went above and beyond to resolve the issue, even staying late to ensure the problem was completely fixed.

I highly recommend Ace Palmer from Active Plumbing, for any plumbing needs you may have.

Sincerely,
Shane Adam Johnson

Active Plumbing & Air Conditioning was very good to work with. They were fairly priced, on time, and very professional. I would refer them to anyone with plumbing or ac needs!!
Eddie is the bonus to a great company

Amen with gratitude on Michael H
Very good technician and properly got my furnace up and running and tuned in purring like cat now and I will hired him again for the maintenance check up twice a year
Happy customer! Nice services from Michael and Maria the agent who scheduled my appointment was a joy to have spoke to !
Thanks with gratitude great business

I want to take a moment to recognize Ace for his outstanding performance. He consistently went above and beyond expectations, demonstrating exceptional skills, reliability, and a strong work ethic. His dedication to excellence and attention to detail make a noticeable difference in the quality of work produced. He has a very positive attitude, Keep up the fantastic work! Your efforts are truly appreciated.

- Kelli J.

I am writing a review to praise Active Plumbing but especially the technician sent, Ace. When I called to detail how I was receiving an excessive water bill both the operator and scheduling manager were both aghast at the amount I was charged by the water district and expressed a desire to get this resolved. They reacted as human beings which I truly appreciate.

However it was when Ace arrived that I felt I was truly in good hands. He spent well over six hours at my home walking the entire property and checking every possible water ingress point. When I said I didn't have need for him to check one bathroom he said "I know if I don't check it out I'll be thinking about it tonight." This was a man who cared both about his job, his craft and his level of service. I told him that customer service is a dying art but he certainly should be proud of his. I cannot recommend this company or this plumber enough.

I couldn't be happier with my experience with Active Plumbing! Firstly, Justin came, assessed the problem and provided me a better solution and estimation than their competitor.

I was clearly informed about an alternative solutions, financial aspects, warranty, the whole process - at what time I might expect the team to come every day, when water would be shut down etc.

The quality of their work was outstanding. The repair was carried out efficiently. What really stood out was their attention to details and commitment to ensuring everything was working perfectly before leaving (the area around the house looked like there was no repair at all!).

I highly recommend Active Plumbing to anyone in need of plumbing services. They have earned my trust and future business. Thank you, for a job exceptionally well done!

I can also recommend the Air Conditioning cleaning service. The team came as planned, communicated well what they were going to do and in which order, they did what they supposed to do and my family could feel the difference in the air:)

An outstanding Company! Called and spoke to Carl I explained that I had called two companies and no show or calls. He scheduled Shawn who was professional, courteous, informative and friendly. I called for tune up but needed repairs and the price was excellent. I recommend Active Plumbing for all your needs.

Got appointment with Active Plumbing within two hours of calling about my Luke warm "hot" water. Brandon, my service tech, called to let me know he would arrive in 10 minutes. He was very polite, personable & patient, & listened to my hot water heater issues without interruption. Brandon then flushed out my water heater, explaining what he was doing every step of the way. Then he noticed my pilot light was out & showed me how to relight. He then asked me a few questions about my hot water heater & suggested I get a magnesium anode rod to prolong the life of the heater. Brandon explained in detail what the benefits of the rod were. I asked for the price estimate & when I said it might be too expensive, he offered to call office & ask for a discount. We discussed a little more about the necessity of switching out the rod & then Brandon went to purchase it. He called again when he was within 10 minutes of arriving. He replaced the rod quickly; we were both shocked at how corroded the old old was, so good thing it was replaced. Brandon talked to me about the maintenance program Active Plumbing had; I said I would think about it. He wrote my bill up. I was able to charge to my credit card. Brandon put a service reminder sticker on my heater for me & I had hot running water again, all within just 3 hours of my initial call to Active Plumbing & Air Conditioning. Very satisfied with Active Plumbing & Air Conditioning, & even more satisfied with their service tech, Brandon. Thanks, Brandon!

A tech came to my house within a couple of hours on a Saturday! TL was the tech and not only he repaired my AC quickly, he also had great customer service. He wore boot covers to get in my house and locked the gate for me before leaving. The price was reasonable, especially for a Saturday call. Thank you!

Shawn and the team did a great job for us. We had a 24 year old AC compressor that died. We called and talked to a few different companies and Shawn did a great job presenting their install care, value offering, and warranty plans. After chatting with Shawn for a bit, we decided that replacing the entire system was the right call since the whole system was so old and had been acting up a lot over the last couple of years.

They had the unit installed a couple days later and now our house is livable again. Thanks to Active Plumbing & Air Conditioning for a fast, great job for our install!

TL was the best guy to repair my AC. He was knowledgeable with all the information for all the questions that I had. He did the job pretty quickly and with good quality. I will definitely recommend him and the company to the other people. Don"t even think twice call them.

Great customer service. They came in to evaluate and next thing you know the next day my new A/C system was installed. Days later I was having floor leaks and apparently the pvc was cracked at the time of installation due to being so old but as soon as I called they came in the next day replaced/fixed it. If you ask they will explain every detail or concerns that you have. Shawn ensures that everything is completed properly and in timely manner. | 100% recommend.

I recently had an air conditioning system installed by Active Plumbing and Air Conditioning, and I couldn't be more satisfied with the experience. From the initial consultation with T.L., to the final installation, the team was professional, knowledgeable, and efficient . T.L. provided consultation, all my options, and answered all my questions. Very happy I chose this company.

Highly recommend! Its hard to find a good company and even harder to find one that won't rip you off! So glad I came across Active Plumbing & Air Conditioning. If you want a company that is honest, reliable, efficient, and affordable then Active Plumbing & Ait Conditioning is the way to go! Trust me, you won't regret it!

Tony Emmons just fixed my leaky faucet in my tub
He arrived punctually 30 minutes after I called Action. He also fixed my sewer line draining to the street 2 years ago He is a pro, a gentleman , and a skilled plumber. Congratulations on retaining his diligent services
With immense gratitude to Tony & Action. Please post this sincere review.
Action and Tony are my go to plumbers.
12/13/2024. Johnny Flaherty

Fast and professional service. The company quickly sent out the techs that we needed the same day (rather than trying to book us days out). Terry was extremely informative and detailed in his explanation of what was happening with our HVAC unit and tips to assure its working properly. My husband and I are extremely satisfied with the services rendered. Thank you!

Excellent service. I called about a heating problem, and within an hour, the tech was at our door ready to help. T.L. was thorough. He explained what he was doing and took the time to ensure we understood why the problem occurred and how to prevent the issue from happening again. I was informed of additional services they offer, but not pressured into buying anything extra, which was refreshing. He answered all of my questions with honesty and professionalism.
All in all, I would recommend their services to anyone in the Vegas area.

Noticed a stream of water from the driveway on Saturday afternoon and traced it back to the hot water heater. Turned off the main water supply. Called the number left on the heater from last time. Josh W. came by a few hours later, implemented a bypass and got the water turned back on in the house. Came back Sunday morning and got hot water flowing back through the house. Between Carl from dispatch, and Josh W. the technician, in less than 24 hours on a weekend, we went from all bad, to all good. Five star review! Thank-you guys! Until next time...