We provide Charlotte homeowners with professional water filtration and treatment services intended to deliver cleaner, safer water throughout the home. More than 20 years of experience have given us extensive knowledge of hard water, contaminants, and impurities, while our licensed and insured status reinforces our commitment to professional service. We begin with free in-home water testing, allowing homeowners to learn what is actually present in their water. Our available solutions include whole-house filtration, comprehensive water treatment, water softeners, UV water purification, and iron filtration systems. These services address household water concerns such as hard-water buildup and scale, damage to appliances and plumbing, iron staining and taste issues, chlorine taste and odor, and microorganisms. We also help homeowners understand concerns related to contaminants found in Charlotte water, PFAS across North Carolina, and iron and bacteria affecting Lake Norman-area well water.
Frank Helms, our owner and lead technician, brings more than 20 years of experience and local knowledge to every customer. His career began as a school plumber in Mecklenburg, and as a Charlotte native, he understands the water challenges found in the communities we serve. We are not a franchise, and our philosophy is based on frank advice, transparent recommendations, and zero pressure. Our health-first approach keeps clean and safe water for your family's health and wellness at the center of our work. We serve the Greater Charlotte area, including Gastonia, Lake Norman, Concord, and Matthews. North Carolina installations are licensed, while South Carolina installations are coordinated with local licensed plumbers. We offer free, no-obligation in-home water testing and stand behind our service with a satisfaction guarantee.
Frank Helms, our owner and lead technician, brings more than 20 years of experience and local knowledge to every customer. His career began as a school plumber in Mecklenburg, and as a Charlotte native, he understands the water challenges found in the communities we serve. We are not a franchise, and our philosophy is based on frank advice, transparent recommendations, and zero pressure. Our health-first approach keeps clean and safe water for your family's health and wellness at the center of our work. We serve the Greater Charlotte area, including Gastonia, Lake Norman, Concord, and Matthews. North Carolina installations are licensed, while South Carolina installations are coordinated with local licensed plumbers. We offer free, no-obligation in-home water testing and stand behind our service with a satisfaction guarantee.
Served areas
- Gastonia, NC, Lake Norman, NC, Concord, NC, Matthews, NC
Details
- Licensed
- Insured
Highlights and features
- Protect your family with cleaner, safer water from every tap.
- Free in-home water testing identifies what’s in your water.
- Whole-home filtration solutions address diverse household water needs.
- Over 20 years serving Charlotte families with water expertise.
- Honest advice, upfront service, and zero-pressure recommendations.
- Licensed, insured, and committed to guaranteed customer satisfaction.
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments, Bank transfers
Services
Free residential water testing is one of the most important services a homeowner can take advantage of when there is any question about water quality. At Frank Water Systems, we see testing as the starting point for making good decisions. Before you talk about a filtration system, a water softener, or any other solution, it helps to know what is actually going on in the water coming into your home. That is especially true when bacterial testing in Charlotte, NC, becomes part of the conversation. 
Reverse osmosis is one of the most effective ways to improve the quality of drinking water in your home. At Frank Water Systems, we help homeowners in Charlotte understand why reverse osmosis matters, what it does well, and when it makes sense as part of a larger water solution. If your goal is cleaner, better-tasting water right where you drink and cook, reverse osmosis is often one of the strongest options available. 
Water softeners make a real difference in a home, especially when hard water starts creating problems you can see every day. At Frank Water Systems, we help homeowners in Charlotte understand what hard water is doing to their plumbing, fixtures, appliances, and daily routines, then recommend softening solutions that actually make sense for the home. 
Whole-house water filtration is one of the best ways to improve the quality of water throughout your home, instead of only addressing one faucet or one appliance. At Frank Water Systems, we help homeowners in Charlotte understand what a whole-house system can do, why it matters, and how it can make a noticeable difference in daily life. If you want cleaner water for drinking, cooking, bathing, laundry, and cleaning, a whole-house water filtration system is often the most complete solution. 
Our ultraviolet light water purification service is designed to address biological contaminants rather than primarily focusing on taste, odor, or mineral content. UV light disrupts microorganisms so they cannot function normally, providing another line of defense for water quality concerns. We help homeowners understand when this approach makes sense, particularly when bacteria or water safety are concerns. It can work alongside other treatment solutions. People
Frank Helms
Owner
At Frank Water Systems, we believe better water can make a real difference in the way you live at home. Water affects more than what comes out of the tap. It affects taste, comfort, daily routines, and the overall feel of your home. That is why we built this company around a simple idea: give people honest answers, quality work, and water solutions that genuinely improve everyday life.
Reviews (1)
Sarah M.
Jul 17, 2026
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