Business Details
17 Years
experience
Emergency
services
Your Trusted Denton Plumbing Experts Since 2009
Imperial Plumbing, established in 2009, is a family-owned and operated business serving Denton, Lewisville, and surrounding areas. Our team of licensed professionals specializes in residential and commercial plumbing solutions, prioritizing customer satisfaction through transparent communication and meticulous workmanship. With over two decades of combined experience, we offer preventative maintenance, emergency services, and code-compliant installations.Our process includes detailed diagnostics, free written estimates for major projects, and direct coordination with local municipalities for permits and inspections. We emphasize long-term relationships through annual checkups, which include water heater flushing and safety valve testing to prevent emergencies. Our commitment to ethical practices is reflected in our adherence to industry standards and active engagement in community service initiatives.
Services
Water Heater Replacement
Slab Leak Repair
Plumbing Remodel
Faucet Repair
Toilet Replacement
Garbage Disposal
Gas Leak Repair
Emergency Service
Preventative Maintenance
Shower Repair
Details
- Year established: 2009
Highlights and features
- We offer 12-hour daily emergency service with licensed master plumbers
- Our team holds active Texas State Board of Plumbing Examiners licenses
- Free written estimates available for water heater replacements and remodels
- Family-owned business with 15+ years local service experience
- We coordinate directly with municipal inspection departments for code compliance
Associations and certifications
- Texas State Board of Plumbing Examiners
- Certificate of Insurance
What people say
Answered my call on first try
Extremely friendly and patient
Customer service and quality of work
Quick emergency response
Thorough explanations of repairs
Services
Water Heater Replacement
We provide complete water heater replacements following local code requirements. Our service includes permit acquisition, proper installation of new units, and mandatory inspections. We recommend replacement every 8-12 years to prevent leaks and maintain energy efficiency, using Bradford White units for reliable performance.
Slab Leak Repair
Our team diagnoses and repairs slab leaks in concrete foundations using specialized detection equipment. We identify water source issues and implement minimally invasive solutions to prevent structural damage. Emergency response is available for sudden water bill increases or visible floor moisture.
Preventative Maintenance
This comprehensive inspection covers all plumbing fixtures, including water heaters, gas lines, and drainage systems. We flush water heaters and test safety valves to prevent emergencies. Annual maintenance customers receive ongoing service discounts and priority scheduling for future repairs.
Emergency Service
Available daily from 8am-8pm for urgent plumbing issues like burst pipes and water heater failures. Our rapid response team addresses flooding, gas leaks, and critical system failures. We prioritize immediate damage control and schedule follow-up repairs as needed.
Plumbing Remodel
We handle complete plumbing remodels for residential properties, including fixture relocation and pipe updates. Our team coordinates with local inspectors to ensure code compliance and works with client-selected materials. We provide detailed project timelines and cost estimates before starting work.
People
Toby Thomas
Owner & Master Plumber
Toby Thomas, a Texas native, became a Master Plumber at age 30 with over 20 years of local experience. He specializes in residential service and community plumbing projects while maintaining active involvement in charitable work.
Questions
What areas do you service?
We serve Denton County, Dallas County, and Collin County including cities like Denton, Lewisville, Plano, and McKinney.
Do you offer emergency plumbing services?
Yes, we provide emergency service from 8am to 8pm daily with prompt response times for urgent issues.
What payment methods do you accept?
We accept cash and checks for all plumbing services and repairs.
How can I verify your licensing?
Our Master Plumber license (M-38899) can be verified through the Texas State Board of Plumbing Examiners website.
Do you provide free estimates?
Yes, we offer free written estimates for water heater replacements and plumbing remodels.
What manufacturers do you work with?
We recommend Bradford White water heaters and Delta faucets for their reliability and warranty coverage.
