Business Details
11 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted HVAC & Plumbing Experts in Bridgeville, PA
John Wilcox Plumbing & Heating is a locally owned and operated business serving the South Hills of Pittsburgh since 2015. Our commitment to customers is guided by a 'once and done' policy, ensuring every service call resolves issues thoroughly and efficiently. As a family-owned company, we pride ourselves on living in the communities we serve, actively contributing to local growth while delivering expert HVAC and plumbing solutions. Our team of licensed, insured professionals brings decades of combined experience in residential and commercial systems, including air conditioning, heating, water heaters, drain cleaning, and gas line services.We emphasize transparent pricing, 24/7 emergency availability, and community-focused values, with technicians undergoing continuous training on the latest industry technologies. Our core values of professionalism, quality workmanship, and fair pricing have earned us long-term trust among Bridgeville homeowners and businesses.
Services
HVAC repair
Plumbing services
Water heater installation
Drain cleaning
Gas line repair
Emergency plumbing
Heating maintenance
AC installation
Sump pump services
Backflow testing
Details
- Year established: 2015
Highlights and features
- We offer 24/7 emergency HVAC and plumbing services with rapid response times.
- Our team consists of licensed, insured experts with decades of local experience.
- We guarantee transparent pricing with no hidden fees or unexpected costs.
- Our 'once and done' policy ensures thorough, lasting solutions on the first visit.
- We provide flexible financing options for essential home comfort upgrades.
What people say
Excellent job
Prompt and professional
Reasonable priced
Great work
Helpful tips
Services
Drain cleaning
Our advanced drain cleaning services use snaking tools and high-pressure hydro jetting to clear clogs and restore full flow. We handle slow drains, foul odors, and recurring backups in sinks, tubs, and sewer lines. Our technicians perform video inspections to identify hidden issues like cracks or root intrusion, ensuring long-term solutions for residential and commercial properties.
HVAC repair
We provide comprehensive HVAC repair services for heating and cooling systems, including furnaces, air conditioners, and heat pumps. Our licensed technicians diagnose and fix issues with efficiency, airflow, and temperature regulation. We offer 24/7 emergency service for urgent breakdowns and perform maintenance to extend system lifespan while optimizing energy efficiency for residential and commercial clients.
Water heater services
Our water heater expertise covers repair, installation, and maintenance for gas, electric, tankless, and hybrid models. We address issues like leaks, inconsistent temperatures, and sediment buildup while offering replacement recommendations. Technicians ensure proper installation and safety compliance, providing lasting solutions for residential customers needing reliable hot water supply.
Gas line repair
We specialize in gas line repair, leak detection, and installation for residential properties. Services include fixing leaks, replacing corroded lines, and installing new gas connections for appliances. Our licensed team uses electronic leak detection and follows strict safety protocols to ensure safe operation of gas-powered systems like water heaters, furnaces, and outdoor grills.
Emergency plumbing
Our 24/7 emergency plumbing service addresses burst pipes, severe leaks, and system failures requiring immediate attention. Technicians respond promptly to prevent water damage, using advanced tools to diagnose and resolve critical issues. We guarantee same-day service for emergencies, with transparent pricing and thorough cleanup to minimize disruption for homeowners and businesses.
People
Bill
Master Plumber
Bill is a licensed master plumber with over 15 years of experience in residential and commercial plumbing systems. He specializes in complex repairs, emergency services, and water heater installations, known for his thorough diagnostics and customer-focused approach. Bill ensures every job meets strict quality standards while maintaining clear communication with clients.
Jerry Johnson
Senior HVAC Technician
Jerry brings 12 years of HVAC expertise to John Wilcox Plumbing & Heating, focusing on system repairs, installations, and energy-efficient upgrades. He holds certifications in advanced refrigeration and heating technologies, consistently delivering reliable solutions for residential and commercial clients. Jerry prioritizes long-term system performance during every service call.
Ray
Lead Service Technician
Ray serves as lead technician with dual expertise in plumbing and HVAC systems. With a decade of field experience, he excels at diagnosing multifaceted issues and implementing comprehensive repairs. His commitment to continuing education ensures proficiency with the latest industry standards and technologies for both service areas.
Mark
Plumbing Specialist
Mark specializes in drain cleaning, sewer line repairs, and hydro jetting services with eight years of dedicated plumbing experience. He consistently receives praise for thorough problem resolution and preventive maintenance recommendations, helping clients avoid recurring issues through proper system care and upgrades.
John Wilcox
Owner
John Wilcox founded the company with a vision of combining technical excellence with community values. As owner, he oversees operations while maintaining hands-on involvement in complex service calls. His leadership emphasizes transparent pricing, ethical business practices, and investing in technician training to maintain service excellence.
Questions
What HVAC services does Sureway Comfort offer?
We provide full HVAC services including AC and furnace repair, installation, and maintenance. Our technicians handle all system types and offer 24/7 emergency service for urgent heating or cooling failures.
How quickly can you respond to plumbing emergencies?
Our emergency team typically arrives within 90 minutes of your call. We prioritize urgent issues like burst pipes, severe leaks, and complete drain blockages requiring immediate attention.
Are your technicians licensed and insured?
All our HVAC technicians and plumbers are fully licensed, insured, and undergo continuous training. We maintain proper certifications for gas line work, backflow testing, and all specialized services.
Do you offer maintenance plans?
Yes, we provide customized HVAC and plumbing maintenance plans with priority scheduling, discounted service rates, and routine inspections to prevent emergencies and extend equipment lifespan.
What financing options are available?
We partner with FSNB and Goodleap to offer low-interest financing plans for major HVAC replacements, plumbing upgrades, and emergency repairs exceeding $500.
Which areas do you service?
We serve Bridgeville, McDonald, Mt. Lebanon, Bethel Park, Canonsburg, Collier, South Fayette, and Upper St. Clair. Our local technicians ensure prompt service across the South Hills region.
Reviews (2)
Nancy L.
Jul 16, 2024
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Bill took care of a water pressure issue at my home this morning. He does very good work - took the time to go over things with me and was very personable. It was a pleasure doing business with him.
Brent U.
Jan 26, 2022
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I called them bc hot air wasn't blowing in the house. Within 2 hours they got to the house and installed a new blower at a fair price. I would use them again as they were responsive and reliable.
