Business Details
50+ Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Turlock, CA
Thorsens-Norquist has been a trusted provider of HVAC and plumbing services since 1911, serving residential and commercial clients in Modesto, Turlock, and surrounding areas. Our team of NATE-certified technicians delivers expert installation, maintenance, and repair services for air conditioning, heating, plumbing, and air duct systems. With over a century of experience, we prioritize transparency, affordability, and customer satisfaction, offering 24/7 emergency services and financing options.Our commitment to quality is reflected in our use of advanced diagnostic tools, ongoing technician training, and a focus on long-term customer relationships. We serve both homeowners and businesses, ensuring reliable solutions for HVAC and plumbing needs across California's Central Valley.
Services
HVAC Installation
Plumbing Repair
AC Repair
Heating Maintenance
Air Duct Cleaning
Details
- Year established: 1911
Highlights and features
- We offer over 110 years of combined HVAC and plumbing expertise.
- Our team includes NATE-certified technicians with advanced diagnostic training.
- We provide 24/7 emergency service for urgent HVAC and plumbing needs.
- We offer transparent pricing with upfront cost disclosure before work begins.
- We maintain partnerships with manufacturers for warranty-covered repairs.
Associations and certifications
- NATE-certified
What people say
Professional and prompt
Quality workmanship
Excellent customer service
Reasonable pricing
Warranty-covered repairs
Services
HVAC Repair
Thorsens-Norquist provides expert HVAC repair services for residential and commercial properties in Modesto and Turlock, CA. Our NATE-certified technicians use advanced diagnostic tools like thermal imaging cameras and electronic leak detectors to identify and resolve issues with air conditioning, heating, and ventilation systems. We prioritize transparent communication, offering upfront cost estimates and detailed explanations of repair options to ensure informed decision-making while minimizing system downtime.
Plumbing Services
Our comprehensive plumbing services cover residential and commercial needs in Central Valley, including water heater repairs, pipe unclogging, and system installations. Technicians address emergency leaks and routine maintenance with 24/7 availability, using manufacturer-approved parts and EPA-certified procedures. We emphasize long-term solutions, warranty-backed repairs, and clear pricing disclosures to maintain system reliability and customer trust across Modesto and Turlock areas.
Heating Installation
We specialize in heating system installations for homes and businesses in California's Central Valley. Our process includes detailed load calculations, equipment selection guidance, and proper sizing to ensure energy efficiency and system longevity. Certified technicians install furnaces, heat pumps, and boilers following manufacturer specifications, with post-installation testing to verify optimal performance and compliance with local building codes while explaining maintenance requirements to homeowners.
Air Duct Cleaning
Thorsens-Norquist offers professional air duct cleaning services to improve indoor air quality and system efficiency in residential and commercial buildings. Our technicians use specialized equipment to remove contaminants from ductwork, evaporator coils, and condensate drains while checking for leaks that could reduce HVAC performance. The service includes system inspections and recommendations for filtration upgrades to maintain cleaner air and extend equipment lifespan across Turlock and Modesto locations.
AC Installation
We provide professional AC installation services for homes and businesses in Central Valley's warmer climate. Our process begins with property-specific cooling load calculations to determine optimal system size and configuration. Certified technicians install central, ductless, and heat pump systems following industry best practices for refrigerant charging, electrical connections, and duct sealing. We explain efficiency options like variable-speed compressors and smart thermostats while offering post-installation education on system operation and maintenance requirements.
People
Craig Pitau
CEO
Craig Pitau has served as CEO of Thorsens-Norquist since 2007, bringing over 15 years of leadership experience in the HVAC industry. He previously worked as General Manager alongside Norman Thorsen before acquiring full ownership in 2012. Craig led the 2014 merger with Tenney A. Norquist Heat and Air, expanding service capabilities across Central Valley while maintaining the company's family-owned ethos.
Norman Thorsen
Former Owner
Norman Thorsen joined Thorsens Plumbing, Heat and Air in 1984 after graduating from college. He managed the company until 2007, overseeing significant growth during the 1980s and 1990s. Despite health challenges following a 1988 accident, he continued contributing to operations until transitioning ownership to Craig Pitau. His leadership maintained the family business legacy established by his grandfather in 1911.
Rodney Thorsen
Former Manager
Rodney Thorsen managed Thorsens Plumbing, Heat and Air from 1965 to 1984, overseeing its greatest expansion period. He supervised the 1977 construction of the current 19,500 sq. ft. facility in Turlock. After his son Norman's accident, Rodney resumed management duties for 14 years, ensuring business continuity while mentoring the next generation of leadership.
Jarrett
General Manager
Jarrett joined Thorsens-Norquist as an HVAC Service Technician in 2015, gaining seven years of hands-on experience before his promotion to General Manager in December 2022. His technical expertise and operational knowledge help maintain service quality standards across the company's HVAC and plumbing divisions while supporting day-to-day operations in Turlock and Modesto locations.
Joshua
Former Trainee
Joshua began training to take over Thorsens-Norquist's operations after graduating from college in 2014. He worked alongside Craig Pitau to learn business management aspects before deciding to relocate his family to Idaho in December 2022. His brief tenure contributed to succession planning efforts while maintaining the company's family-oriented culture.
Questions
What HVAC services do you offer in Modesto?
We provide AC repair, heating installation, HVAC maintenance, and air duct cleaning services for residential and commercial properties in Modesto and surrounding areas.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent repairs including leaks, clogs, and water heater failures in Turlock and Central Valley.
Are financing options available for HVAC replacements?
Yes, we offer financing options for HVAC system replacements to help customers manage costs while upgrading to more efficient equipment.
What areas do you service?
We serve Modesto, Turlock, Ceres, Riverbank, Atwater, and Oakdale in California's Central Valley region for all HVAC and plumbing needs.
How can I schedule service?
Call us at (209) 287-0006 anytime for emergency service or schedule routine appointments through our website for HVAC and plumbing maintenance.
What certifications do your technicians hold?
Our team includes NATE-certified technicians who receive ongoing training on the latest HVAC and plumbing technologies and installation techniques.
