Business Details
27 Years
experience
Emergency
services
Your Trusted Septic Services Provider in Georgia
The Original Plumber has been a trusted provider of septic solutions in Georgia for over 25 years. Our team of licensed professionals specializes in tank repair, pumping, installation, and inspections, serving residential and commercial clients across Atlanta and the surrounding areas. We prioritize customer satisfaction through transparent pricing, 24/7 emergency availability, and a commitment to quality workmanship. Our technicians are trained to handle all septic system challenges, from routine maintenance to complex repairs. We emphasize preventative care to extend system longevity and avoid costly failures.With a focus on integrity and honesty, we provide upfront estimates and personalized service tailored to each client's needs. Our extensive local experience ensures familiarity with Georgia's unique soil and regulatory requirements. Backed by 1,000+ five-star reviews, we combine technical expertise with exceptional customer service. Our team includes seasoned specialists like Jud Chastain and Richie Ledesma, who bring decades of field experience. We maintain open communication throughout every project to ensure client confidence and satisfaction.
Services
Tank Repair
Tank Pumping
Tank Installation
Tank Inspection
Drain Field
Details
- Year established: 1999
Highlights and features
- 25+ years of septic system expertise in Georgia
- 24/7 emergency service with rapid response times
- Licensed and insured technicians for guaranteed compliance
- Customer satisfaction guaranteed through transparent communication
- Competitive pricing with no hidden fees
What people say
Professional technicians
24/7 emergency availability
Transparent pricing
Quick response times
Expert diagnostics
Services
Septic Tank Repair
Our septic tank repair service addresses cracks, leaks, and system malfunctions with precision. Technicians diagnose issues through comprehensive inspections before implementing durable solutions. We handle both minor fixes and complete system overhauls while maintaining compliance with Georgia regulations. Our approach minimizes property disruption and restores system functionality efficiently.
Septic Tank Pumping
Professional septic tank pumping removes accumulated solids and scum to maintain system efficiency. We recommend pumping every 3-5 years depending on tank size and usage. Our process includes thorough tank cleaning and drain field inspection to prevent backups. Technicians use calibrated equipment to ensure complete waste removal while following environmental disposal protocols.
Septic Tank Installation
We provide complete septic tank installation services for new constructions and system replacements. Our process includes soil percolation testing, permit acquisition, and proper system sizing. Technicians install concrete, fiberglass, or plastic tanks with precision, ensuring correct drainage field configuration. We follow Georgia Department of Health regulations for safe, code-compliant installations.
Septic Tank Inspection
Our comprehensive inspections assess tank condition, component functionality, and system efficiency. Using camera technology and manual checks, technicians identify cracks, root intrusion, or sludge buildup. We provide detailed reports with maintenance recommendations and repair estimates. Regular inspections help prevent emergencies and extend system lifespan.
Drain Field Service
Drain field maintenance ensures proper wastewater filtration and prevents system failure. Our technicians address clogs, soil compaction, and root intrusion issues. We perform drain line jetting and replacement while maintaining proper grading. Regular service prevents costly replacements and maintains environmental compliance for residential and commercial properties.
People
Lisa Jutze
Office Manager
Lisa Jutze manages daily operations with 15+ years of dispatch experience. She coordinates technician schedules across multiple locations while maintaining customer communication. Her expertise ensures efficient service routing and timely appointments. Lisa prioritizes client needs while balancing team logistics for optimal service delivery.
Adam Burton
Fleet Manager
Adam Burton brings 21 years of septic industry experience to fleet management. He oversees vehicle maintenance and technician support while training new apprentices. His field background ensures practical solutions for service challenges. Adam maintains vendor relationships and equipment standards to support operational efficiency.
Jud Chastain
Septic Specialist
Jud Chastain specializes in septic system diagnostics with 18+ years of field experience. He handles complex repairs and installations while mentoring junior technicians. His expertise covers traditional and alternative septic systems. Jud provides clear explanations of issues and solutions to ensure client understanding and confidence.
Richie Ledesma
Septic Specialist
Richie Ledesma offers nearly two decades of septic system expertise. He specializes in drain field repairs and tank inspections while maintaining Georgia regulatory knowledge. Richie combines technical skill with customer service focus to resolve issues efficiently. His experience covers residential and commercial system types.
Catherine Keo
Call Center Manager
Catherine Keo leads customer service operations with a background in psychology and communication. She focuses on connecting clients with appropriate solutions while maintaining service efficiency. Catherine trains representatives to balance empathy with technical accuracy. Her team ensures clear information exchange between clients and field technicians.
Questions
How often should I pump my septic tank?
We recommend pumping every 3-5 years depending on tank size and household usage. Larger families or properties with garbage disposals may require more frequent service.
What are signs of septic system failure?
Common indicators include slow drains, sewage backups, yard water pooling, foul odors, and unusually lush grass over the drain field. Contact us immediately if you notice these symptoms.
Do you offer emergency services?
Yes, we provide 24/7 emergency septic services with rapid response times across Georgia. Our technicians handle urgent issues like sewage backups and system failures.
Are your technicians licensed and insured?
All our technicians are fully licensed and insured. We maintain Georgia State Master Plumber certification (MP210675) and follow strict safety protocols for every service.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash payments. Financing options are available for larger projects with approved credit.
Can you service commercial properties?
Yes, we provide septic services for both residential and commercial properties. Our team handles larger systems with specialized equipment and maintenance schedules.
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