Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing & HVAC Services in Cedar Hill, TX
Dial One Johnson Plumbing, Cooling & Heating has served the Cedar Hill, Texas community since 1965, establishing itself as a trusted leader in residential and commercial plumbing, heating, and cooling services. Founded by Lemuel C. Johnson, our family-owned business continues under the leadership of Sherrie Johnson-Hartsock and Service Manager Daniel Johnson, combining decades of experience with cutting-edge technology to deliver reliable solutions. Our team of certified technicians specializes in emergency plumbing repairs, HVAC maintenance, water heater services, and energy-efficient system installations, prioritizing customer satisfaction through transparent pricing and 24/7 availability.With an A+ BBB rating and consistent recognition as the 'Best Plumber' since 2009, we uphold values of honesty, integrity, and dependability in every project. Our commitment to excellence extends to community involvement and personalized service, ensuring clients receive tailored solutions that meet their unique needs while maintaining the highest standards of safety and professionalism.
Services
AC Repair
Heating Repair
Plumbing Repairs
Emergency Plumbing
HVAC Tune-Up
Ductless Mini-Split Installation
Water Heater Repair
Sewer Line Maintenance
Leak Detection
Furnace Replacement
Details
- Year established: 1965
Highlights and features
- Family-owned since 1965 with five decades of local expertise
- 24/7 emergency service for urgent plumbing and HVAC needs
- Background-checked, drug-tested technicians with industry certifications
- A+ BBB rating and 13 consecutive 'Best Plumber' awards
- 100% satisfaction guarantee with transparent pricing
Associations and certifications
- Better Business Bureau
What people say
Professionalism and honesty
24/7 emergency availability
Knowledgeable technicians
Transparent pricing
Consistent quality service
Services
AC Repair
Our AC repair service addresses cooling system emergencies with rapid response times and certified technicians. We diagnose and fix refrigerant leaks, compressor failures, thermostat issues, and electrical malfunctions while maintaining energy efficiency. Clients benefit from same-day repairs, upfront pricing, and post-service follow-ups to ensure optimal performance in Texas's extreme heat.
Plumbing Repairs
We handle all residential and commercial plumbing emergencies, including burst pipes, sewer backups, and water heater failures. Our team uses advanced leak detection technology and trenchless repair methods to minimize property disruption. Services include 24/7 emergency response, video pipe inspections, and long-term solutions for slab leaks and drain clogs.
HVAC Maintenance
Preventive HVAC maintenance extends equipment lifespan and improves energy efficiency. Our technicians perform comprehensive inspections, filter replacements, coil cleaning, and safety checks. Clients receive detailed system reports and personalized recommendations to maintain peak performance year-round, reducing unexpected breakdowns.
Emergency Plumbing
Available 24/7 for urgent plumbing crises, our emergency service addresses flooding, gas leaks, and severe pipe bursts. Technicians arrive equipped with specialized tools for immediate water damage mitigation and system restoration. Membership customers receive priority scheduling and discounted after-hours rates for critical situations.
Ductless Mini-Split Installation
Ideal for home additions or commercial spaces, our ductless mini-split installations provide zoned temperature control with minimal structural impact. Certified technicians handle system sizing, wall-mounted unit placement, and refrigerant line installation. Clients enjoy energy savings, quiet operation, and flexible heating/cooling options for hard-to-reach areas.
People
Sherrie Hartsock
Owner
Sherrie Johnson-Hartsock leads the company with over 30 years of industry experience, upholding family values while expanding service capabilities. She oversees operations and community engagement initiatives.
Daniel Johnson
Service Manager
Third-generation plumber Daniel Johnson manages daily service operations, ensuring technical excellence and customer satisfaction across HVAC and plumbing departments.
Karen Ferris
Accountant
Karen Ferris handles financial operations, maintaining transparent billing practices and managing financing options for residential and commercial clients.
Michelle Hood
Sales and Marketing Coordinator
Michelle Hood develops marketing strategies and client communication initiatives, emphasizing the company's heritage and service guarantees.
Teiyana Nash
Dispatcher
Teiyana Nash coordinates technician scheduling and emergency response logistics, ensuring prompt service delivery across multiple service areas.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24-hour emergency plumbing and HVAC services with technicians available year-round for urgent repairs.
What areas do you service?
We serve Cedar Hill, Dallas, Fort Worth, Arlington, Grand Prairie, Mesquite, and surrounding Texas communities for all plumbing and HVAC needs.
Are financing options available?
Yes, we offer flexible financing plans for system replacements and major repairs to accommodate various budgets.
How quickly can you respond to emergencies?
Our average emergency response time is under 90 minutes, with technicians dispatched immediately upon receiving your call.
Do you provide warranties on repairs?
All services include a 100% satisfaction guarantee, with extended warranties available for new system installations.
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