Business Details
11 Years
experience
Emergency
services
Trusted Water Heater Repair & Installation in Auburn, CA
PRO Hot Water & Plumbing Service has been delivering specialized plumbing solutions since 2015, built on 48 years of hands-on expertise by owner Mark Plummer. As a third-generation plumber, Mark began his career in 1976 under his fathers guidance, mastering new construction, remodels, and complex repairs. Licensed in California (C-36 #453616) and Oregon, we focus exclusively on hot water systems, offering repair, replacement, and installation services for tank, tankless, gas, electric, and hydronic systems.Our philosophy prioritizes technical precision, honest evaluations, and cost-effective solutions, avoiding unnecessary upgrades. With 125+ five-star reviews, we provide same-day emergency service across Placer and Nevada Counties, ensuring superior craftsmanship at competitive rates. Our commitment to quality is reflected in our 100% satisfaction guarantee, licensed and insured operations, and a reputation as the regions most trusted water heater specialist.
Services
Water Heater Repair
Tankless Installation
Gas System Repair
Hydronic Heating Service
Emergency Plumbing
Details
- Year established: 2015
Highlights and features
- 48 years of specialized water heater expertise
- Same/next-day emergency repair availability
- Honest evaluations with no hidden fees
- 125+ five-star reviews from local customers
- Licensed, insured, and locally owned since 2015
What people say
Excellent service
Knowledgeable technician
Prompt response
Fair pricing
Clean workspace
Services
Water Heater Repair
We diagnose and fix all types of water heater issues, including leaks, temperature inconsistencies, and mechanical failures. Our technicians use advanced diagnostic tools to identify problems quickly, ensuring minimal downtime. With same-day service available, we prioritize long-term solutions over temporary fixes, extending the lifespan of your system.
Tankless Installation
Specialized installation of gas and electric tankless water heaters tailored to your homes demand. We assess your energy efficiency goals and space constraints to recommend optimal models from leading brands. Our certified technicians ensure proper venting and integration with existing plumbing systems for maximum performance.
Gas Water Heater Service
Comprehensive maintenance and repair for natural gas and propane water heaters. We address ignition issues, gas leaks, and efficiency problems while adhering to strict safety standards. Regular servicing helps prevent emergencies and maintains manufacturer warranties for both residential and commercial systems.
Hydronic Heating Repair
Expert diagnostics and repair of hydronic heating systems, including boilers, circulation pumps, and zone valves. We resolve inconsistent heating, noise issues, and efficiency losses in radiant floor systems. Our technicians stock common replacement parts for same-day fixes in Northern California homes.
Emergency Plumbing Service
24/7 emergency response for critical plumbing failures, including burst pipes and water heater leaks. We prioritize rapid diagnosis and temporary solutions to prevent property damage, followed by permanent repairs. Available for same-day service across Placer and Nevada Counties.
People
Mark Plummer
Owner/Operator
Third-generation plumber with 48 years of experience specializing in water heater systems. Licensed in California (C-36 #453616) and Oregon, Mark founded PRO Hot Water Service in 2015 after 18 years in Oregons service industry. He personally performs all work, emphasizing technical precision and ethical service.
Questions
What types of water heaters do you service?
We repair and install all residential models including tank, tankless, gas, electric, and hydronic systems from brands like Rheem, Rinnai, and Bradford White.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency plumbing service for urgent issues like leaks, no hot water, and gas line problems across Placer and Nevada Counties.
Are your technicians licensed and insured?
Mark Plummer holds California Contractor’s License C-36 #453616 and Oregon licenses. We are fully insured for all residential and commercial projects.
How can I get a free estimate?
Call (530) 718-1700 for a free estimate on most repair jobs. Diagnostic fees apply for complex evaluations to ensure accurate problem identification.
What areas do you service?
We serve Auburn, Grass Valley, Roseville, and surrounding areas in Placer and Nevada Counties, California.
Can you repair older water heater models?
Yes, we service units up to 15 years old. For older systems, we provide cost-benefit analysis to determine repair viability versus replacement.