Business Details
24 Years
experience
Emergency
services
Your Trusted HVAC Partner in Champaign, IL
Since 2002, Lanz Heating & Cooling has been a trusted name in Champaign, IL, and surrounding communities for expert HVAC, plumbing, and underground solutions. Founded by Troy and Kathleen Lanz, our family-owned business prioritizes honesty, integrity, and customer satisfaction. With over 115 employees and a fleet of 90 trucks, we deliver 24/7 emergency services, preventative maintenance, and cutting-edge solutions for residential and commercial clients. Our Trane Comfort Specialist certification, Mitsubishi Diamond Dealer status, and BBB membership reflect our commitment to technical excellence and customer-centric service.We invest in ongoing training for our team, ensuring every project meets rigorous industry standards while maintaining transparent pricing and a 100% satisfaction guarantee. From AC installations to trenchless pipe repair, our focus remains on building lasting relationships through reliable, innovative service.
Services
AC Repair
Heating Services
Plumbing
Underground Solutions
Duct Cleaning
Details
- Year established: 2002
Highlights and features
- 24/7 emergency HVAC and plumbing services with no after-hours fees
- Flat-rate pricing and transparent cost estimates
- 100% satisfaction guarantee on all installations and repairs
- Family-owned since 2002 with 115+ certified technicians
- Trane Comfort Specialist with advanced diagnostic tools
Associations and certifications
- Trane Comfort Specialist
- BBB
- Mitsubishi Diamond Dealer
What people say
Very professional
Quick response
Great service
Knowledgeable staff
24/7 availability
Services
HVAC Installation
We specialize in installing energy-efficient heating and cooling systems tailored to your home's specific needs. Our Trane Comfort Specialists conduct detailed load calculations to ensure proper sizing, then handle every aspect of installation with precision. Customers benefit from manufacturer warranties, extended labor guarantees through our Comfort Family Plan, and immediate access to financing options for qualified applicants.
Plumbing Repair
Our licensed plumbers address leaks, clogs, and system failures with rapid response times and lasting solutions. From emergency water heater repairs to sewer line diagnostics using camera inspections, we combine traditional expertise with modern trenchless repair methods. All work includes a 1-year labor warranty and free follow-up assessments.
Underground Solutions
We utilize advanced pipe bursting and lining technology to resolve underground utility issues with minimal property disruption. Our specialists handle water line replacements, sewer rehabilitation, and drain field restoration while maintaining existing landscaping. Projects include lifetime warranties on materials and satisfaction guarantees.
AC Maintenance
Our preventative maintenance plans include comprehensive system inspections, coil cleaning, refrigerant checks, and efficiency testing. Regular service extends equipment lifespan, reduces energy costs by up to 30%, and maintains manufacturer warranties. Members receive priority scheduling and discounted repair rates year-round.
Emergency Repairs
We provide immediate response for HVAC and plumbing emergencies with no additional fees for after-hours service. Our dispatch system prioritizes urgent cases, and technicians carry common replacement parts to complete 85% of repairs during the initial visit. All emergency work includes a 30-day satisfaction guarantee.
People
Troy Lanz
President
Founder of Lanz Heating & Cooling with 16 years of HVAC experience prior to starting the company. Active in community missions and church leadership. Holds a Christian values-based approach to business operations.
Kathleen Lanz
Vice President
Co-founder managing financial operations since 2002. Oversees company expansion into new service divisions while maintaining family business values. Active in local church and community initiatives.
Walt Edelman
HVAC Division Manager
Brings 20+ years of construction and HVAC management experience. Focuses on technical training programs and quality control standards. Leads the company's transition to smart thermostat integration and zoning systems.
Questions
What HVAC maintenance services do you offer?
We provide comprehensive tune-ups including system diagnostics, coil cleaning, refrigerant checks, and efficiency testing. Our Comfort Family Plan members receive priority scheduling and discounted repair rates.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing repairs with no after-hours fees. Common services include burst pipe repairs, water heater failures, and sewer backups.
What financing options are available?
We offer flexible financing through Trane and third-party lenders for qualified applicants. Options include 0% APR plans for 18 months and extended payment terms up to 10 years.
Are your technicians certified?
All technicians hold EPA Section 608 certifications. We maintain Trane Comfort Specialist status and Mitsubishi Diamond Dealer recognition through ongoing manufacturer training programs.
What areas do you service?
We serve Champaign-Urbana metropolitan area including Monticello, St. Joseph, and Rantoul, IL. Commercial clients in Goodyear, AZ also receive our specialized services.
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