Business Details
41 Years
experience
Emergency
services
24/7 Plumbing & Heating Experts in Rhode Island
Phillips Plumbing & Hardware & Mechanical has served Rhode Island and Southeastern Massachusetts since 1985, delivering reliable plumbing, heating, and gas services with a commitment to integrity and customer satisfaction. Our family-owned business operates 24/7, ensuring emergency response within 30-45 minutes while maintaining upfront pricing policies that guarantee no hidden costs. With decades of combined experience, our licensed technicians handle residential and commercial projects ranging from routine maintenance to complex system installations. We prioritize preventative care and energy-efficient solutions, including RISE program-compliant upgrades and mini-split cooling systems.Our team's expertise extends to steam heating maintenance, water filtration systems, and gas line installations, supported by partnerships with leading manufacturers. Customer testimonials highlight our punctuality, cleanliness, and problem-solving capabilities, reinforced by written guarantees on all repairs and installations. Backed by National Grid incentives and 0% financing options, we combine technical proficiency with personalized service to address both immediate needs and long-term comfort solutions.
Services
Residential Plumbing
Emergency Repairs
Heating System Installation
Cooling Solutions
Water Filtration
Gas Line Services
Steam Heating Maintenance
Boiler Replacement
Drain Cleaning
Energy Efficiency Upgrades
Details
- Year established: 1985
Highlights and features
- We guarantee upfront pricing with no hidden fees
- Our team responds to emergencies within 30-45 minutes
- Certified technicians with 40+ years combined experience
- RISE program-approved energy efficiency specialists
- 100% satisfaction guarantee on all installations
What people say
Fast emergency response
Professional technicians
Competitive pricing
Energy efficiency expertise
Clean workspaces
Services
Residential Plumbing
Our residential plumbing services cover repairs, replacements, and installations for single-family homes. Technicians handle leak detection, drain cleaning, and fixture upgrades with a one-year guarantee on repairs. We prioritize minimizing disruption while ensuring code-compliant solutions for bathrooms, kitchens, and whole-house systems.
Emergency Repairs
Available 24 hours daily, our emergency team responds within 30-45 minutes for critical issues like burst pipes and heating failures. Using fully equipped service vehicles, we implement immediate solutions while maintaining transparent pricing for after-hours service across residential and commercial properties.
Heating System Installation
Specializing in oil-to-gas conversions and high-efficiency boiler installations, we offer National Grid incentive-eligible heating solutions. Our two-year guarantee covers installations including steam systems, radiant heating, and forced-air furnaces. Technicians provide operational training and maintenance guidance for optimal system performance.
Water Filtration
We install ProSeries water filtration systems that eliminate chlorine and improve water quality. Our solutions include whole-house conditioning units with programmable backflush cycles, backed by a lifetime warranty on indirect-fired heaters. Systems reduce bottled water usage while extending plumbing fixture lifespan through contaminant removal.
Steam Heating Maintenance
Our maintenance programs extend steam heating system longevity through annual boiler tune-ups and pipe inspections. Services include steam trap testing, radiator repairs, and system balancing to eliminate cold spots. Preventative care reduces energy consumption by 15-20% while ensuring safe operation for residential and commercial properties.
People
John Phillips
Business Owner
With over 35 years in the industry, John Phillips leads the company's strategic direction while maintaining hands-on involvement in complex projects. His expertise in energy-efficient conversions and client relations ensures adherence to the company's founding principles of integrity and technical excellence.
Bernie Mongeau
Lead Master Plumber & Pipefitter
As lead technician, Bernie Mongeau oversees critical installations and emergency responses. His 20+ years of experience with steam systems and gas conversions make him a trusted specialist for challenging projects requiring precision and code compliance in residential and commercial settings.
Sergei Bugaichanko
Plumbing Apprentice
Currently completing apprenticeship requirements, Sergei assists with residential repairs and installations under senior supervision. His training focuses on modern plumbing techniques and customer service protocols to maintain the company's service standards.
Chris DeBoer
Journeyman Plumber
Licensed journeyman plumber Chris DeBoer specializes in drain cleaning and fixture replacements. With five years of field experience, he provides efficient solutions for bathroom and kitchen plumbing issues while maintaining the company's cleanliness and professionalism standards.
Nick Jordan
Journeyman Plumber
Nick Jordan focuses on commercial plumbing systems, handling multi-family dwelling maintenance and industrial pipefitting. His expertise in large-scale projects ensures minimal operational disruption for business clients while meeting all regulatory requirements through precise installations.
Questions
Do you offer 24/7 emergency service?
Yes, our team provides 24/7 emergency plumbing and heating repairs with average response times under 45 minutes across Rhode Island.
What heating system incentives are available?
We help clients access National Grid incentives for high-efficiency boiler installations and RISE program-compliant energy upgrades with 0% financing options.
How do water filtration systems benefit homeowners?
Our ProSeries systems remove chlorine and contaminants, improving water taste while protecting plumbing fixtures and reducing bottled water consumption.
What guarantees do you offer?
We provide one-year warranties on repairs, two-year guarantees on installations, and will redo unsatisfactory work at no additional cost.
Can you handle commercial plumbing needs?
Yes, our technicians service multi-family dwellings and commercial properties, including emergency repairs, system maintenance, and code-compliant installations.
How quickly can you schedule service?
Emergency appointments are prioritized immediately, while routine service typically scheduled within 48 hours of initial contact.
