Business Details
Emergency
services
Your Trusted Plumbing & Water Treatment Experts in Pinehurst, NC
At The Plumbing Knight, we view our business as more than just a physical entityit is built on the integrity of a job well done, the security of decisions forged around relationships, and the dependability of employees who take ownership of their work. As a veteran-owned business, we bring the discipline and dedication of military service to every plumbing and water treatment challenge. Our team of licensed, insured professionals is available 24/7 for emergency services, backed by a 5-year warranty on all parts and labor.We prioritize preventative maintenance through our Golden Knight Maintenance Club to extend system lifespans and avoid costly emergencies. Our commitment to the Pinehurst community is reflected in our customer-first philosophy, which emphasizes transparency, upfront pricing, and a 100% satisfaction guarantee. By combining cutting-edge technology with personalized service, we ensure every client receives solutions tailored to their unique needs.
Services
Emergency Plumbing
Water Testing
Tankless Water Heaters
Drain Cleaning
Sump Pumps
Water Softeners
Commercial Plumbing
Bathroom Plumbing
Main Sewer Line
UV Water Systems
Highlights and features
- We offer 24/7 emergency plumbing services with same-day resolution guarantees
- Our 5-year warranty covers all parts and labor on water treatment systems
- Veteran-owned business providing 10% military discounts with professional certifications
- We maintain 100% satisfaction guarantee through licensed, insured technicians
- Our Golden Knight Maintenance Club prevents emergencies through preventative care
What people say
Prompt service
Professional technicians
100% satisfaction guarantee
Military discounts
Thorough maintenance
Services
Emergency Plumbing
Our certified plumbers provide immediate solutions for burst pipes, sewer backups, and water heater failures. Available 365 days a year with same-day service guarantees. Emergency teams use advanced diagnostics to resolve issues efficiently while minimizing property disruption.
Water Testing
We conduct comprehensive water analysis for contaminants like lead, bacteria, and heavy metals. Free testing includes detailed reporting and customized treatment recommendations. Services cover both municipal and private well water systems in Moore County.
Tankless Water Heaters
Navien-certified installations for energy-efficient water heating systems. Provides endless hot water supply with 98% efficiency. Ideal for homes running multiple fixtures simultaneously while reducing energy consumption and utility costs.
Drain Cleaning
High-pressure hydro jetting removes stubborn clogs and buildup in residential and commercial plumbing. Preventative maintenance extends pipe lifespan and avoids emergency situations. Technicians use camera inspections to identify underlying issues.
Water Softeners
Custom water softening systems eliminate mineral buildup in pipes and appliances. Improves water quality for drinking, cleaning, and bathing. Includes salt-based and salt-free options tailored to household or business requirements.
People
Rodney Swarms
Owner/Operator
Former 82nd Airborne veteran with 15+ years plumbing experience. Leads technician training and service standards. Prioritizes military values of integrity and customer service in daily operations.
Betsy Swarms
Office Manager
Manages day-to-day office operations and client communications. Ensures seamless service coordination between technicians and customers. Implements customer satisfaction protocols for service follow-ups.
Tammy Castillo
Executive Officer
Oversees financial operations and strategic planning. Maintains compliance with industry regulations and company ethics standards. Coordinates community outreach initiatives in Moore County.
Lacey Graham
Customer Service Representative
Handles appointment scheduling and service inquiries. Provides upfront pricing information and coordinates emergency response logistics. Maintains 98% client satisfaction rating through proactive communication.
Matthew Douglas
RPZ Technician
Certified backflow prevention specialist with expertise in commercial plumbing systems. Conducts inspections and repairs to maintain water safety standards. Trains apprentices in proper installation techniques.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services with same-day resolution guarantees for Moore County residents.
What areas do you service?
We proudly service all of Moore County, NC, including Pinehurst, Southern Pines, and West End.
Are your technicians licensed and insured?
All our plumbers and water treatment specialists are fully licensed, insured, and undergo regular training updates.
Do you offer military discounts?
Yes, we provide a 10% military discount (up to $50) on all invoices over $175 for active duty and veterans.
What is the Golden Knight Maintenance Club?
Our monthly maintenance program prevents emergencies through regular plumbing system inspections and preventative care.
Do you provide free water testing?
Yes, we offer free water testing for homes and businesses in Moore County with detailed contaminant analysis.
