You call to schedule a repair service and then sit around all day waiting for the plumber to show - only to have him come late or not even show up at all and with no phone call to let you know what is going on. The plumber finally arrives and makes the repairs, but then charges you significantly more than the original estimate because the work "was more involved" or "took longer than he thought" even though you were right there with him and he never mentioned the price change!
A few days or weeks later, the exact same problem happens again, and the plumber wants to charge you another fee to start the whole aggravating process over again - just to fix the problem that he should have fixed right the first time! At Alphabet Plumbing, we believe that you deserve the utmost in respect and experienced, professional service. We recognize that your time is valuable - so when we give you a time frame, we stick to it.
When necessary, we will just call you when we are ready to meet you! Communication is key to how we run our business - if there should ever be a truly unforseen and unavoidable issue, you can rest assured that our staff will be in timely contact with you to appraise you of the situation.
A few days or weeks later, the exact same problem happens again, and the plumber wants to charge you another fee to start the whole aggravating process over again - just to fix the problem that he should have fixed right the first time! At Alphabet Plumbing, we believe that you deserve the utmost in respect and experienced, professional service. We recognize that your time is valuable - so when we give you a time frame, we stick to it.
When necessary, we will just call you when we are ready to meet you! Communication is key to how we run our business - if there should ever be a truly unforseen and unavoidable issue, you can rest assured that our staff will be in timely contact with you to appraise you of the situation.
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About Us
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In 2006 Chuck and Perry decided that by combining their exceptional skills and experience, they could offer a premier quality plumbing service to the Quad City area.
They incorporated Alphabet Plumbing & Rooter, Inc.
Chuck is a third generation plumber whose expertise come from years of experience both in plumbing, managing jobs, service plumbers and inventory.
If there is a plumbing part that no one else can find, chances are- Chuck can! Chuck offers expert diagnosis of all plumbing problems and is an authority on water heaters.
They incorporated Alphabet Plumbing & Rooter, Inc.
Chuck is a third generation plumber whose expertise come from years of experience both in plumbing, managing jobs, service plumbers and inventory.
If there is a plumbing part that no one else can find, chances are- Chuck can! Chuck offers expert diagnosis of all plumbing problems and is an authority on water heaters.
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