Business Details
18 Years
experience
Emergency
services
Your Trusted Plumbing Partner in Ferndale, MI
Founded in 2008 by Joe Sullivan and Aron Gerdan, our company has grown from a local startup to a trusted leader in residential and commercial plumbing services across Southeast Michigan. We specialize exclusively in plumbing solutions, allowing us to deliver unmatched expertise in installations, repairs, and maintenance. Our team of licensed, bonded, and insured professionals is available 24/7 to address emergencies, with a commitment to treating every home as if it were our own. We pride ourselves on transparency, offering upfront pricing and free home plumbing inspections to empower informed decisions. Backed by decades of combined experience and a deep connection to the communities we serveincluding Ferndale, Pleasant Ridge, and Royal Oakwe combine technical excellence with personalized service.Our focus on continuous learning ensures our team stays at the forefront of industry advancements, from tankless water heaters to backflow testing. As a family-owned business, we prioritize integrity, efficiency, and respect for our clients' time and budgets. Our growth reflects our dedication to solving complex plumbing challenges while maintaining the friendly, trustworthy approach that defines the Paradigm promise. We invest in training and certifications to ensure every technician meets our high standards, and our customer-centric philosophy has earned us a loyal base of repeat clients. Whether it's a routine maintenance check or an urgent repair, we approach every job with the same passion and precision that have driven our success since day one.
Services
Water Heater Repair
Drain Cleaning
Sump Pump Installation
Backflow Testing
Gas Pipe Repairs
Camera Inspections
Sewer Unclogging
Details
- Year established: 2008
Highlights and features
- We offer 24/7 emergency plumbing services with licensed professionals.
- Our team specializes exclusively in plumbing for unmatched expertise.
- We provide free home plumbing and sewer inspections.
- We treat every home as if it were our own.
- Our founders have over 20 years of combined local plumbing experience.
What people say
Fast, friendly service
Quality work
Reasonable prices
Knowledgeable technicians
Excellent communication
Services
Water Heater Repair
Our technicians diagnose and repair water heater issues caused by thermostat failures, expired tanks, or damaged dip tubes. We supply and install thousands of units annually, including energy-efficient tankless models. Our experts advise on optimal fuel sources and family size requirements to ensure long-term reliability and cost savings.
Drain Cleaning
We resolve clogged drains and sewer backups using advanced tools like hydro jetting and flex-shafting. Our vans are equipped with diagnostic cameras to identify blockages and prevent future issues. We prioritize cost-effective solutions while ensuring safety for families and pets, with a focus on minimizing home damage during repairs.
Sump Pump Installation
We install and repair submersible sump pumps tailored to local groundwater conditions. Our team recommends alarm systems and battery-powered backups for enhanced protection. With expertise in both standard and emergency systems, we ensure reliable water removal to prevent basement flooding and structural damage.
Backflow Testing
Our certified technicians perform backflow testing to prevent contaminated water from re-entering municipal systems. We educate homeowners on causes like pressure changes and siphoning, offering testing and mitigation services to meet regulatory standards and protect public health.
Camera Inspections
Using high-resolution sewer cameras, we inspect pipes for blockages, cracks, or root intrusion without invasive digging. This low-cost diagnostic tool helps plan bathroom remodels, new construction, or emergency repairs. Our real-time imaging ensures accurate assessments and targeted solutions.
People
Joe Sullivan
Co-Founder
A Ferndale native with deep family roots in local law enforcement, Joe co-founded Paradigm in 2008. His construction and plumbing expertise drives our commitment to community-focused service.
Aron Gerdan
Co-Founder
A Pleasant Ridge native, Aron transitioned from construction to plumbing in 1997. He focuses on technical innovation and supplier partnerships, ensuring our team delivers cutting-edge solutions.
Kevin Leitheim
HOME Service Division Lead
Kevin joined Paradigm in 2013, bringing service expertise from new construction. He leads our HOME division, specializing in tankless water heaters and confined space training since 2018.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like leaks, clogs, and system failures.
What areas do you serve?
We serve Ferndale, Pleasant Ridge, Royal Oak, and the entire Woodward Corridor in Southeast Michigan.
Are your technicians licensed and insured?
Yes, all our plumbers are licensed, bonded, and insured for residential and commercial projects.
Do you provide free inspections?
Yes, we offer free home plumbing and sewer inspections to identify issues and recommend solutions.
What plumbing services do you specialize in?
We specialize in water heaters, drain cleaning, sump pumps, backflow testing, and sewer camera inspections.
