Business Details
27 Years
experience
Emergency
services
Your Trusted Tyler TX Plumber 24/7
Benjamin Franklin Plumbing Tyler has served the Tyler area with pride since 1999, building a reputation for punctuality, expertise, and customer-centric service. Our team of highly trained plumbers undergoes continuous education, drug testing, and background checks to ensure professionalism and reliability. We specialize in comprehensive plumbing solutions including emergency repairs, leak detection, water heater services, and drain cleaning, with a 100% satisfaction guarantee on all work.Our two-year warranty on repairs and commitment to cleanlinessensuring no mess is left behindset us apart in the industry. As a locally owned business, we prioritize community trust and maintain affiliations with UWIN, demonstrating our dedication to ethical standards. With 24/7 availability and a focus on resolving 90% of plumbing issues during initial visits, we combine national network resources with personalized local service to deliver efficient, cost-effective solutions.
Services
Faucet Repair
Emergency Plumbing
Leak Detection
Drain Cleaning
Water Heater Repair
Garbage Disposal Services
Plumbing Maintenance
Sewer Line Repair
Toilet Repair
Pipe Replacement
Details
- Year established: 1999
Highlights and features
- 24/7 emergency plumbing services with prompt response
- Licensed plumbers with 50+ years combined experience
- 100% satisfaction guarantee on all repairs
- Locally owned with national network resources
- Two-year warranty on all plumbing work
Associations and certifications
- UWIN
What people say
Prompt service
Professional technicians
Clean workspaces
Knowledgeable staff
Reliable repairs
Services
Emergency Plumbing
Benjamin Franklin Plumbing Tyler offers round-the-clock emergency services for burst pipes, sewer backups, and urgent leaks. Our Tyler-based team responds within hours, equipped to handle critical issues like water heater failures and frozen pipes. With technicians available 365 days a year, we guarantee prompt arrival and immediate resolution to prevent property damage. Our emergency service includes diagnostics, temporary fixes, and permanent repairs, ensuring safety and minimizing disruption to homeowners and businesses.
Leak Detection
Our advanced leak detection services identify hidden plumbing issues using non-invasive technology. We specialize in slab leak repairs, pipe corrosion assessments, and water heater diagnostics. By employing acoustic listening devices and thermal imaging, technicians locate leaks behind walls or under foundations without destructive excavation. This precision approach saves time and reduces repair costs while preventing mold growth and structural damage from undetected water loss.
Drain Cleaning
Professional drain cleaning services address stubborn clogs in kitchen sinks, showers, and sewer lines. We use hydro jetting to clear blockages caused by hair, grease, and tree roots, restoring optimal flow to plumbing systems. Our technicians also install preventative solutions like BioBen enzyme treatments to break down organic buildup. Regular maintenance prevents emergency situations and extends the lifespan of residential and commercial drainage infrastructure.
Water Heater Repair
We provide comprehensive water heater services for tank and tankless systems, including repair of faulty heating elements and thermostats. Our team replaces aging units with energy-efficient models, reducing utility costs while ensuring consistent hot water supply. Emergency repairs address sudden leaks or complete system failures, with same-day service available. Annual maintenance checks prevent sediment buildup and optimize performance, extending equipment longevity.
Plumbing Maintenance
Our proactive maintenance plans include comprehensive inspections of pipes, fixtures, and water systems. Technicians perform pressure tests, check for corrosion, and clean drains to prevent emergencies. This service is particularly valuable for homeowners purchasing new properties or preparing for seasonal changes. Regular maintenance identifies minor issues before they escalate, ensuring code compliance and reducing long-term repair expenses.
People
John Crymes
General Manager
Master Plumber with 25+ years of experience, specializing in complex repairs and system installations. Recipient of the Presidents Award for Customer Service, committed to technical excellence and client satisfaction.
Jeff Crymes
Master Plumber
Co-founder with extensive expertise in commercial plumbing systems. Focuses on training technicians and implementing innovative solutions for challenging plumbing scenarios in Northeast Texas.
Joey Plunkett
Service Manager
Coordinates emergency response teams and ensures adherence to service standards. Brings 15 years of field experience to optimize service delivery and customer communication.
John Axford
Service Technician
Certified plumber specializing in residential repairs, with particular skill in leak detection and faucet restoration. Prioritizes clear explanations of repair processes to homeowners.
Aurelio Godina
Service Technician
Experienced in both new installations and historic system renovations. Known for meticulous attention to detail in ensuring leak-free connections and code-compliant work.
Questions
What causes mineral buildup on faucets?
Hard water deposits cause white residue. Soak fixtures in vinegar overnight or consult about water softening systems.
Why does my garbage disposal smell?
Food particles cause odors. Run ice and citrus peels through the unit, or schedule professional cleaning.
How to fix a leaking faucet?
Replace worn washers or cartridges. Call for same-day repair to prevent water waste.
What indicates a slab leak?
Unexpectedly high water bills, damp flooring, or cracks in walls suggest foundation-level pipe leaks.
How often should drains be cleaned?
Preventive maintenance every 1-2 years keeps drains clear and prevents emergency clogs.
Is 24/7 service available?
Yes, licensed plumbers respond to emergencies at any hour with no extra fees for after-hours service.
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