Business Details
We have operated as a full-service residential and commercial plumbing contractor in San Antonio, Texas since 2008, bringing 18 years of hands-on industry experience to every job we complete. Our team holds multiple industry-recognized certifications including certified master plumber, drain cleaning certified, and backhoe certified credentials, ensuring we have the specialized skills to address every plumbing need for homes and businesses. We are a locally owned and operated family-run small business, so we prioritize building lasting, transparent relationships with every client we serve across the San Antonio area. We diagnose and resolve a wide range of plumbing issues quickly and with minimal hassle to property owners, from routine fixture repairs to complex pipe replacement and 24/7 emergency service calls. We adhere to strict professional standards for every installation, repair, and inspection we perform, guaranteeing work that meets or exceeds industry safety and performance requirements for all properties. We offer transparent, affordable pricing for all our services, with no hidden fees or surprise charges for the work we complete on your residential or commercial property.
We stand behind the quality of our work, and our entire team is committed to delivering unparalleled customer satisfaction for every client we serve in the San Antonio community. We provide flexible service options including same-day emergency plumbing, scheduled maintenance appointments, and specialized inspections for home buyers and sellers seeking peace of mind before a transaction. We maintain a fully stocked service fleet and access to all necessary parts and equipment to complete most jobs in a single visit, reducing unnecessary wait times for our clients. We offer additional value through exclusive 5 percent discounts for military and senior clients, as well as time-sensitive special promotions like our current free sewer camera offer with drain cleaning services. We are proud to have earned an A+ affiliation with the Better Business Bureau, reflecting our long track record of honest, reliable service to residential and commercial customers across San Antonio.
We stand behind the quality of our work, and our entire team is committed to delivering unparalleled customer satisfaction for every client we serve in the San Antonio community. We provide flexible service options including same-day emergency plumbing, scheduled maintenance appointments, and specialized inspections for home buyers and sellers seeking peace of mind before a transaction. We maintain a fully stocked service fleet and access to all necessary parts and equipment to complete most jobs in a single visit, reducing unnecessary wait times for our clients. We offer additional value through exclusive 5 percent discounts for military and senior clients, as well as time-sensitive special promotions like our current free sewer camera offer with drain cleaning services. We are proud to have earned an A+ affiliation with the Better Business Bureau, reflecting our long track record of honest, reliable service to residential and commercial customers across San Antonio.
Highlights and features
- We have 18 years of plumbing industry experience since 2008.
- We hold certified master plumber and drain cleaning credentials.
- We are a locally owned and operated family-run small business.
- We offer 5 percent discounts for military and senior clients.
- We provide free sewer cameras with all drain cleaning services.
Reviews (4)
Diane Myers
Nov 28, 2022
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I am very appreciative of the excellent service recently provided by Big City. All of their office staff were immediately responsive and courteous. Their technicians quickly assessed my plumbing needs, scheduled, and completed the work within 48 hours. When I requested a follow up to the previous work, they returned and addressed it within 24 hours. I plan to call on Big City again and again for future plumbing projects.
Tiffany Frazier
Nov 04, 2022
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Im extremely happy with the customer service and the service I received today. They let me know when my technician was going to be on the way due to the weather changing. Joey and his partner were excellent and very friendly!! They let me watch them work and answered all my questions honestly!! I would definitely recommend Big City Plumbing to anyone!!
Samone Hendrix
Sep 23, 2022
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My mother and I were very pleased with the plumbing work she received from Big City Plumbing today. Rafaela was courteous and concise when I called for an estimate. Joey and Joseph did exemplary work installing a new toilet, installing a minor toilet rebuild for her other toilet, installing a new kitchen faucet, and replacing two kitchen faucet cut off valves. We were both pleased with their expertise concerning her plumbing needs. We highly recommend Joey and Joseph from Big City Plumbing for their excellent work!
David DeRyke
Sep 15, 2022
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Gerald and his partner demonstrated a high level of competency performing the plumbing maintenance services. Well continue to use bigcityplumbing for plumbing services on both our residences . They come highly recommended.