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22 Years
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Your Trusted Partner for Home Services in Dallas
Milestone Electric, A/C, & Plumbing is dedicated to providing high-quality plumbing services to the Plano, TX community. Whether you're dealing with a small leak, a clogged drain, or a major plumbing issue, our skilled plumbers are here to help. We specialize in a variety of services, including water heater installation and repairs, sewer line replacements, and emergency plumbing. Our focus is on delivering the best customer experience, with a 100% satisfaction guarantee that ensures we meet your expectations every time. For reliable, professional plumbing services in Plano, TX, you can count on Milestone Electric, A/C, & Plumbing.
Services
Plumbing Repair HVAC Installation Electrical Services Drain Cleaning Heating Maintenance AC Tune-Up Water Heater Repair Surge Protection Sump Pump Installation Indoor Air Quality
Details
  • Year established: 2004
  • Licensed
  • Insured
Highlights and features
  • We offer 24/7 emergency services with same-day repair guarantees.
  • Our BBB-accredited team undergoes rigorous background checks and drug testing.
  • 100% satisfaction guarantee with no hidden fees or surprises.
  • Over 33,000 verified five-star reviews from North Texas homeowners.
  • Price-match guarantee for licensed competitors with equivalent quality.
Associations and certifications
  • Better Business Bureau (BBB)
Payment methods
  • Cash
  • Debit cards
  • Credit cards
What people say
Award-winning service Same-day repairs Licensed professionals 24/7 emergency service 100% satisfaction guarantee
Services
Plumbing Repair
Our licensed plumbers address leaks, clogs, and water heater issues with same-day solutions. We use advanced diagnostics to resolve slab leaks, drain blockages, and fixture malfunctions while ensuring compliance with local codes. Customers benefit from transparent pricing and a satisfaction guarantee covering repairs in Dallas-Fort Worth.
HVAC Installation
We install energy-efficient heating and cooling systems tailored to Texas climates. Our technicians recommend models based on home size, insulation, and usage patterns, ensuring optimal performance. All installations include lifetime support and seasonal tune-ups to maintain efficiency and extend system lifespan.
Electrical Services
From panel upgrades to surge protection, our electricians handle residential electrical needs safely. We offer 24/7 emergency repairs for outages and faulty wiring, using code-compliant materials. Financing options are available for major projects like whole-home rewiring or EV charger installations.
Drain Cleaning
Hydro jetting and camera inspections clear stubborn clogs while identifying pipe damage. Our technicians resolve slow drains and sewer backups in commercial and residential properties. Preventative maintenance plans reduce future blockages, ensuring compliance with municipal regulations in North Texas.
Heating Maintenance
Annual tune-ups optimize heating system efficiency during Texas winters. We inspect burners, thermostats, and ductwork to prevent breakdowns. Customers with recurring issues receive priority scheduling, and all maintenance includes a satisfaction guarantee for lasting comfort.
Questions
Are there hidden fees for plumbing or electrical services?
No hidden fees. We provide upfront pricing after inspecting your system, ensuring transparency before starting any work.
Do you offer same-day emergency repairs?
Yes, our 24/7 emergency team responds to HVAC, plumbing, and electrical issues with same-day service guarantees.
Can I schedule routine HVAC maintenance online?
Yes, our website allows online booking for AC tune-ups and heating system inspections with licensed technicians.
What warranties cover new HVAC installations?
We provide a 5-year parts and labor warranty, along with manufacturer warranties on new system installations.
How do I join The Milestone Advantage loyalty program?
Call 214-348-5100 or visit our website to enroll in monthly membership plans with exclusive discounts and benefits.
Are technicians licensed and insured?
All technicians undergo background checks, drug testing, and hold state-specific licenses for plumbing, electrical, and HVAC work.
Videos
Reviews (25)
Lisa Haverkamp
Oct 30, 2024 Report
Matthew Lacey did a wonderful job and is a pleasure to deal with. We discovered that there was an issue with one of the island pendant lights I purchased, so he had to make 2 trips to our home to complete the installation. He was, prompt and professional on both occasions and would gladly hire again.
John Dowdie
Oct 28, 2024 Report
Nathan was simply outstanding in every way. He is so knowledgeable and articulate. It was such a pleasure talking with him and learning so much about the gas issues involved in the installation of a generator. I have total confidence in my choice of Milestone as my installer after my dealings with their salesman and now with their gas expert. Thanks Nathan.
Mike Johnson
Oct 27, 2024 Report
Marcus was on time, courteous and knowledgeable. The Milestone twice a year HVAC inspection program is a good value and ensures you are ready for the change of seasons
Joe Jackson
Oct 26, 2024 Report
Professional articulate spokesman. Answered all of our questions and made alternative money saving suggestions. Great visit. No pressure sales approach to our problems. Five stars.
Winifred Walton
Oct 21, 2024 Report
Jordan was very knowledgeable and explained everything to me. I would recommend all homeowners hire Milestone because of the wellness checks that are implemented. Great job at the initial meeting!
Matt Fowler
Oct 09, 2024 Report
The professionalism that I get with every visit is nothing short of astounding! In spite of the somewhat higher cost for even some of the simplest of jobs, I still appreciate how professional each technician has been been during each visit gives me peace of mind every time I need em! Alex was incredibly helpful, and has upheld Milestone's sense of professionalism!
Phillip Smith
Oct 04, 2024 Report
Danny was a great technician. He came and replaced the blower motor and stayed until the unit cycled through and came on and everything was working great.
Sai Alaparty
Sep 28, 2024 Report
Rocky (Taylor) was very thorough in doing the inspection. Explained everything in detail and laid out all options to aid in our decision making. Great guy, very knowledgeable! Highly recommend!
Magdalen Dugan
Sep 28, 2024 Report
Shan and his team - Mason and Javier - did a great job replacing and updating my electrical box today. They were focused and skilled and completed all segments of the order in less time than estimated. They were also just nice guys and a pleasure to work with. Value.
Mark
Sep 28, 2024 Report
Jeff did a super job! He came to our house and quoted the work to install a home generator. They are coming out next week to install. Jeff was very professional and courteous. He knows what he's doing and can be trusted! Thanks to milestone for making such a great hire!
Sue Geller
Sep 25, 2024 Report
Ricardo is wonderful! He texts if he is running late. He is polite, friendly and nice to my dogs. He always answers questions and explains things clearly. He solves the problem quickly and easily and always cleans up from the job. We are so appreciative of the service we get from Ricardo and Milestone.
Antoinette Vincent
Sep 25, 2024 Report
I live in an older home and knew the time would come when I'd have to address some electrical safety issues. Having recently become a Milestone advantage customer, I decided to take advantage of the perk for a free Safety Inspection. Alex arrive within 30 minutes of my arrival timeframe exhibiting the friendliest personality. After explaining the process, he got started. After about 45 minutes, he presented me with his findings.

It wasn't bad at all for a house nearing 40 years old. He, also, point out things which weren't critical which I should be aware. There wasn't any scary sales pitch just the facts. I appreciated his candor and insights. Looking forward to him returning to perform the tasks we agreed upon.
Pam Berry
Sep 24, 2024 Report
This was a great tech kept me informed of all information and results of testing very good worker being a previous tech you know when someone performs a well inspected job and not just in the pretense of doing what is expected to find the results needed for a proper running equipment. Thanks for making this a pleasant, non stressful and well informed task at hand. Milestone has a keeper. Thanks Devon
Daniel Marshall
Sep 23, 2024 Report
Very impressed with Milestone. They Have been out to our house several times and are always professional, clean and take the time to explain their work and walk you through what was done. I like how they can service the entire house, it takes the stress away from trying to find different contractors I can trust.
Abhi Bn
Sep 23, 2024 Report
Ivan was very thorough, he made us understood. the problem really well Update- we were helped by Brian, and i am so thankful to milestone for sending him. He was very knowledgeable very patient. Will absolutely use his services again. Good job Milestone hiring really nice people.
Jim Hamilton
Sep 19, 2024 Report
Piper did an awesome job and left no stone unturned. Again your prices are so high I cannot begin to even think of spending that much on basic repairs and maintenance but Piper was incredibly well educated and knowledgable and I am extremely happy with his service and detailed help and instruction. Ty, Jim Hamilton
Jeanie Abla
Sep 02, 2024 Report
Angel Balleza from Milestone did a wonderful job for us today replacing a leaking coil in our AC system. When he arrived, he told us exactly what he would be doing and how long it would take to get the work done. When he removed the old coil, he showed it to us and patiently answered our questions. His job wasn't complete until he ran checks to make sure pressure numbers were right and we were comfortable with the house temperature. He cleaned up all his working space and nothing was left behind. We were very pleased and our home was at a pleasant temperature when Angel left, great job! Terry and Jeanie A
Kyle T.
Aug 29, 2024 Report
Ricardo was awesome! I have manufacturer defective breakers and we have replacements on back order. He found a way for me to save money even though they had not yet arrived. Ge was patient and polite and got the work done quickly
Marilyn C.
Aug 27, 2024 Report
The milestone team was exceptional. The vendor lost our parts, but their team went ahead and used temporary parts to get our hot water back on. When our parts were in, Chris went above and beyond to help us get our water heater fixed for good and helped with any questions we had. He also completed the job swiftly and efficiently. I highly recommend you ask for Chris if you need anything done. Thank you, Chris!
H. F. D.
Aug 19, 2024 Report
A/C broke down, temperature almost 100 and inside temp 85. While could not fix that day, parts needed, the very next day, personnel came out and installed new parts. It is working, yeah. I found Technicians to be excellent, as well as courteous, caring and effective in explains the process. Definitely recommend. One other thing, the personnel with whom I spoke on the phone were fantastic, even taking up my cause and ensuring that I would receive service quickly. Even called me back to explain what happening and assuring that Milestone would get things fixed that day, very caring.
Jean Carlos Ortiz
Aug 04, 2024 Report
Robert was outstanding. He was prompt, caring with my home, and a genuinely nice person. He completed everything with a smile and great demeanor. He went above and beyond unclogging the drain. He took the time to clean it very thoroughly.it works like it never did before. He also provided great suggestions for other things to consider doing without being pushy. I will definitely ask for Robert again.you can't go wrong.
Melissa Saylors
Jul 28, 2024 Report
Matt Holton came out today to double check some readings the tech had when he serviced our AC units. He was very helpful and professional. He walked me through what he was doing and explained everything well. Highly recommend and will continue to use their service. Robert came out today to clean a drain. He was very knowledgeable and professional and answered all my questions. He checked all the bathrooms and drains and hot water heater. I will continue to use Milestone for electrical, AC and plumbing.
Robert McKinney
Jul 25, 2024 Report
I had milestone service my ac and repair home water shut off valve. Justin Bullard came out for the ac tune up and Josh J and Saul did the plumbing work. All three technicians were very knowledgeable and friendly. They recommended different tiers of work at different price ranges to fit my needs and explained in detail what each covered and what they would recommend. They even walked me through what they were going to do and how it would help. All of them did great jobs as well. I will definitely be using them again in the future.
S. M.
Jun 21, 2024 Report
I highly recommend Milestone for all your HVAC needs. I have used them twice now and I absolutely love their outstanding customer service they provided me. Everyone from the receptionist who answered the phone to the technician, were very friendly, professional and kind. Rolando Mojica was the tech that did diagnostic on my AC today and he was prompt to his appointment, communicative and very knowledgeable.

I appreciate his thoroughness and due diligence in finding the issue with my AC. Both times, I've used this company, they've proven honesty and integrity and their prices are VERY reasonable too. I would not go anywhere else after discovering this gem of a company. Thank you Rolando and all staff at Milestone for your outstanding service.
Conni Patterson
Jun 14, 2024 Report
Dayton was very informative and very understanding of the situation. Kind, knowledgeable and explained fully what needed to be done. Will leave another review after work done. CJ came to do the work. Very good and efficient at his job. Made sure the leak was fixed. I recommend Milestone for plumbing. Will let you know if I use any other service.