Business Details
37 Years
experience
Emergency
services
Your Trusted Atlanta Plumbing Experts
Since 1989, Plumb Works has been Atlanta's trusted provider of comprehensive plumbing solutions. As a family-owned business, we combine decades of hands-on experience with cutting-edge technology to deliver reliable residential and commercial services. Our team of certified professionals specializes in emergency plumbing, drain cleaning, water heater installations, sewer line repairs, and smart home plumbing systems. Recognized as the 2024 Residential Contractor of the Year by Plumbing & Mechanical Magazine, we maintain active memberships in industry-leading organizations including the Plumbing-Heating-Cooling Contractors Association and the Georgia Plumbers Association.With a focus on preventative maintenance and 24/7 emergency response, we serve over 30 Atlanta neighborhoods while upholding our core values of integrity, transparency, and community involvement. Our two-year warranty on replacements exceeds industry standards, and our commitment to customer education ensures informed decision-making for every project.
Services
Emergency Plumbing
Drain Cleaning
Water Heater Repair
Sewer Line Repair
Repiping
Hydrojetting
Garbage Disposal Services
Sump Pumps
Smart Home Plumbing
Water Leak Detection
Details
- Year established: 1989
Highlights and features
- 30+ years of Atlanta plumbing expertise with family-owned reliability
- Flat-rate pricing with waived dispatch fees for transparent costs
- Two-year warranty on replacements exceeding industry standards
- 24/7 emergency response with technicians available within 2 hours
- Eco-friendly solutions including tankless water heaters and smart plumbing systems
Associations and certifications
- Quality Service Contractors (QSC)
- Plumbing-Heating-Cooling Contractors Association (PHCC)
- Plumbing & Mechanical Association of Georgia (PMA)
- Georgia Plumbers Association
What people say
Quick response
Professional technicians
No mess left
Competitive pricing
Reliable service
Services
Emergency Plumbing
Our 24/7 emergency plumbing service addresses burst pipes, gas leaks, and sewer backups with rapid response times. Technicians arrive equipped with advanced diagnostic tools and repair materials to resolve critical issues within hours. We prioritize safety and property protection while implementing lasting solutions for residential and commercial properties.
Drain Cleaning
Specializing in hydrojetting and camera inspections, we clear residential and commercial drains of grease buildup, hair clogs, and foreign objects. Our high-pressure cleaning removes pipe residue while CCTV diagnostics identify structural issues. Preventative maintenance plans reduce recurring blockages in kitchen, bathroom, and outdoor drainage systems.
Water Heater Repair
We service all water heater types including tankless, gas, and electric models. Our technicians diagnose heating element failures, pressure valve issues, and sediment buildup. Replacement recommendations consider energy efficiency and household demand, with proper sizing and venting assessments for new installations.
Sewer Line Repair
Using trenchless technology and pipe bursting methods, we repair collapsed or root-damaged sewer lines with minimal landscape disruption. Camera inspections identify leak locations and pipe integrity issues. We handle both residential and commercial sewer connections, including grease trap maintenance for food service establishments.
Smart Home Plumbing
Our smart plumbing solutions include leak detection sensors, automated shut-off valves, and water usage monitoring systems. We install and repair smart toilets, tankless water heaters with app controls, and filtration systems that integrate with home automation platforms for enhanced efficiency and leak prevention.
People
Jerome Sabol
Owner & Master Plumber
With over 30 years in the industry, Jerome leads Plumb Works' technical operations and team training. A respected industry leader, he focuses on customer experience and sustainable plumbing practices while maintaining active master plumber certification.
Josh Czerniak
Service Manager
Josh oversees daily service operations and technician coordination. A licensed journeyman plumber, he ensures quality control across residential and commercial projects while managing client communication and service scheduling.
Sue Sabol
Finance Manager
Sue manages financial operations and client billing processes. With experience in construction accounting, she implements transparent pricing structures and financing options to support customer affordability.
Shontae
Office Manager
Shontae coordinates administrative operations and client relations. She manages service documentation and ensures smooth communication between field technicians and customers throughout project lifecycles.
LaTonya
Dispatcher
LaTonya handles emergency service requests and appointment scheduling. She ensures rapid response coordination for urgent plumbing issues while maintaining customer service standards during initial contact.
Questions
What plumbing services are considered emergencies?
Burst pipes, gas leaks, complete water loss, sewer backups, and leaking water heaters require immediate attention. Our 24/7 team responds within 2 hours for critical issues.
How can I prevent drain clogs?
Use drain catchers, avoid pouring grease down sinks, and schedule annual hydrojetting. Our technicians recommend enzyme-based cleaners instead of chemical drain openers that damage pipes.
When should I replace vs repair a water heater?
Consider replacement if your unit is over 10 years old, shows rust on the tank, or requires frequent repairs. New energy-efficient models can reduce utility bills by up to 30%.
Do you offer financing options?
Yes, we provide financing for major plumbing projects including water heater replacements and sewer line repairs. Approval takes less than 10 minutes with flexible payment terms.
What areas do you service?
We serve Atlanta and surrounding communities including Brookhaven, Buckhead, Decatur, Marietta, and Roswell. Our service area covers all major metro Atlanta neighborhoods.
What warranties do you offer?
We provide a minimum two-year warranty on all replacement parts and labor, exceeding the industry-standard one year. Extended warranties available for select plumbing system installations.
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