Business Details
36 Years
experience
Emergency
services
Trusted Plumbing & HVAC Services in Gaylord, MI
Family Plumbing & Heating has served Northern Michigan for over 34 years, combining deep industry experience with a commitment to treating every customer like family. Our team of certified technicians delivers fast, professional, and affordable plumbing, heating, and HVAC repairs, prioritizing honesty, integrity, and transparency. We invest in cutting-edge technology from trusted brands like Bryant and Bosch to solve complex issues while avoiding unnecessary recommendations.With 24/7 emergency availability and a focus on long-term customer relationships, we emphasize preventive maintenance and education to empower informed decisions. Recognized as a leading local provider, we back our work with limited warranties up to 10 years and flexible financing options, ensuring accessible solutions for residential and light commercial clients.
Services
Plumbing Repairs
Heating Installation
AC Repair
Emergency Services
Family Plan Membership
Water Quality Services
HVAC Maintenance
Geothermal Heating
Re-Piping
Water Heater Replacement
Details
- Year established: 1990
Highlights and features
- We offer 24/7 emergency plumbing and HVAC services with certified technicians.
- Our team undergoes monthly training to service all makes and models.
- We provide 10-year limited warranties on home comfort systems.
- Flexible financing options available with approved credit.
- Family-owned with 34+ years of community-focused service experience.
What people say
Excellent service
Knowledgeable technicians
Professional installations
Friendly staff
Reliable repairs
Services
Plumbing Repairs
Our certified technicians provide emergency and routine plumbing repairs for leaks, clogs, and system failures. We use advanced diagnostic tools and Water Right products to ensure durable solutions. Customers appreciate our prompt response times and transparent pricing for both residential and commercial properties.
HVAC Installation
We install energy-efficient furnaces, heat pumps, and geothermal systems with up to 40% energy savings. Our Bryant-certified technicians handle complex installations for homes up to 4,300 sq ft. Systems come with limited warranties up to 10 years and include precision tune-up services.
Family Plan
This membership program offers 20% repair discounts, priority scheduling, and $250 in annual service coupons. Members receive discounted after-hours rates and a precision HVAC tune-up. The plan helps prevent breakdowns while reducing long-term maintenance costs through regular preventive care.
Water Heater Replacement
We replace traditional and tankless water heaters with energy-efficient models, including Bradford White units. Technicians like Nevin provide same-day installations and expert advice on capacity requirements. Customers report improved reliability and hot water availability after replacements.
Emergency Services
Available 24 hours a day for urgent plumbing and HVAC failures, our team responds promptly to critical issues. Reviews highlight technicians like Billy and Kevin T. for timely service during furnace failures and water heater emergencies across Northern Michigan.
People
Nevin
Lead Technician
Nevin specializes in HVAC installations and water heater replacements, known for his technical expertise and clear communication during complex projects.
Jim
Service Manager
Jim coordinates large-scale HVAC replacements, providing patient explanations and overseeing multi-day installations with attention to detail.
Kody
Installation Specialist
Kody focuses on central air installations, recognized for efficient workmanship and meticulous attention to system setup requirements.
Questions
What areas do you service?
We serve Northern Michigan including Gaylord, Indian River, Petoskey, Boyne City, and surrounding communities.
Do you offer emergency services?
Yes, our 24/7 emergency team responds to plumbing, heating, and AC emergencies at any time.
What financing options are available?
We offer special financing with 0% interest for 12 months on qualifying purchases over $2,500.
How can I join the Family Plan?
Contact our office to enroll in our maintenance plan offering repair discounts, priority scheduling, and annual tune-ups.
What warranties do you provide?
HVAC systems include manufacturer parts warranties plus our labor warranty with annual maintenance.
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