Business Details
26 Years
experience
Emergency
services
Trusted Plumbing Services in Oakland
Big Blue Plumbing has been serving the East Bay area since 2000, delivering reliable plumbing solutions rooted in professionalism and integrity. Our certified team specializes in comprehensive residential and commercial services, including emergency repairs, water heater installations, gas line maintenance, and hydronic radiant heating systems. With over two decades of experience, we prioritize punctuality, transparent pricing, and thorough diagnostics to address both immediate issues and long-term system health.Our commitment to customer satisfaction is reinforced by industry-leading guarantees, including a $100 No-Aggravation Guarantee and 24/7 emergency availability. As a Google Guaranteed business, we maintain rigorous standards through background-checked technicians, ongoing training, and community-focused initiatives like local charity partnerships and environmental cleanups.
Services
Plumbing repair
Emergency services
Water heaters
Gas line repair
Drain cleaning
Hydronic heating
Sewer line replacement
Repiping
Leak detection
Fixture installation
Details
- Year established: 2000
Highlights and features
- 20+ years of local plumbing expertise in Oakland and Alameda
- Certified technicians with specialized training in all plumbing systems
- 24/7 emergency service with 15-minute response times
- Industry-leading guarantees including $100 No-Aggravation Guarantee
- Transparent pricing with no overtime charges
Associations and certifications
- Google Guaranteed
What people say
15-minute emergency response
Thorough problem explanations
No hidden fees
Clean workspaces
Long-term warranties
Services
Plumbing repair
Our plumbing repair service addresses leaks, clogs, and system failures across residential and commercial properties. Technicians use advanced diagnostics to identify root causes, from corroded pipes to pressure issues, ensuring lasting solutions. We specialize in minimizing property disruption while restoring functionality to galvanized, copper, and PEX piping systems.
Emergency services
Available 24/7 for urgent plumbing crises, our emergency service guarantees rapid response times for issues like burst pipes, sewer backups, and gas leaks. Equipped trucks carry essential tools and replacement parts to resolve critical failures immediately, preventing water damage and safety hazards in homes and businesses.
Water heaters
We service and install all water heater types including tankless, solar, and hybrid models. Our experts assess household needs to recommend energy-efficient replacements, offering same-day installations and repairs for gas, electric, and solar-powered systems with extended warranties on parts and labor.
Gas line repair
Certified technicians handle gas line installations, repairs, and leak detection for residential and commercial properties. We use precision testing equipment to locate leaks safely, replacing damaged lines while ensuring compliance with Bay Area seismic safety codes and earthquake-resistant valve installations.
Drain cleaning
Professional drain and sewer cleaning removes blockages using hydro jetting and mechanical snakes. We address recurring clogs caused by tree roots, grease buildup, or mineral deposits, offering video inspections to identify structural issues in main sewer lines and recommending trenchless replacement when necessary.
People
Paul Gerrard
Founder & CEO
Paul Gerrard established Big Blue Plumbing in 2000 after completing a City & Guilds plumbing apprenticeship in England. With over 35 years of industry experience, he oversees operations and customer service standards, maintaining hands-on involvement in complex projects and community initiatives.
Nick
Master Plumber
Nick specializes in hydronic heating systems and emergency repairs, known for rapid problem diagnosis and clear client communication. He trains technicians on advanced troubleshooting techniques and maintains certifications in gas line and seismic safety protocols.
Javier
Senior Technician
Javier handles complex drain cleaning and sewer line replacements, utilizing hydro jetting and video inspection technology. With 12 years at Big Blue, he focuses on minimizing property disruption during repairs while ensuring long-term system reliability for residential clients.
Tonni
Service Coordinator
Tonni manages service scheduling and client consultations, coordinating between technicians and homeowners. She ensures transparent communication throughout projects, from initial assessments to completion, while overseeing the annual maintenance program for commercial clients.
Giovanni
Emergency Response Lead
Giovanni leads the 24/7 emergency team, responding to urgent calls within 15 minutes. His expertise in gas leak detection and burst pipe repairs has earned multiple customer commendations for swift, effective solutions during critical plumbing failures.
Questions
What plumbing services do you offer?
We provide full-service plumbing including emergency repairs, water heater installations, gas line maintenance, drain cleaning, sewer line replacement, hydronic heating, and repiping services for residential and commercial properties.
Are you available for emergencies?
Yes, our 24/7 emergency service responds within 15 minutes for urgent issues like burst pipes, gas leaks, and sewer backups across the East Bay area.
Do you offer warranties?
All work includes a 100% satisfaction guarantee. We offer a $100 No-Aggravation Guarantee and extended warranties on water heater installations and major repairs.
How do you handle pricing?
We provide upfront, transparent pricing with no overtime charges. Technicians explain all costs before starting work, and we offer financing options for major projects.
What areas do you serve?
We serve Oakland, Alameda, Berkeley, Hayward, and the entire East Bay region with both residential and commercial plumbing solutions.
Are your plumbers certified?
All technicians undergo background checks, drug testing, and specialized training. We maintain Google Guaranteed status and adhere to Bay Area plumbing code requirements.
