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Business Details
Business Coaching for Plumbing & Electrical Contractors
As the founder of The Plumbers Coach, I have dedicated my career to transforming skilled tradespeople into successful business owners. With over a decade of experience operating a plumbing company and 18 years coaching contractors across North America, I understand the unique challenges faced by professionals in the plumbing and electrical industries. My approach combines hands-on expertise with proven systems to improve financial management, operational efficiency, and leadership capabilities.

I provide tailored solutions including pricing strategies, daily tracking systems, and staffing guidance to help businesses achieve sustainable profitability. My mission is to empower tradespeople to transition from technicians to effective business leaders, ensuring they build companies that generate long-term value and support their desired lifestyle.
Services
Financial Coaching Operations Systems Staffing Solutions Leadership Training Price Book Development
Highlights and features
  • 28+ years combined industry experience as both business owner and coach
  • Proven track record improving 450+ plumbing/electrical businesses nationwide
  • Industry-specific pricing books with quarterly material updates
  • On-site consultation and customized operational systems implementation
  • Former plumbing company owner who mastered service-side profitability
What people say
Increased bottom line Processes and procedures Industry knowledge Personalized approach Staff development
Services
Financial Coaching
We teach plumbing and electrical contractors to understand key financial metrics including balance sheets, profit & loss statements, and cash flow reports. Our coaching covers proper pricing strategies, material/labor cost benchmarks, and tax-efficient accounting practices. Clients learn to analyze financial data for better decision-making and long-term profitability.
Operations Systems
Customized operational frameworks cover everything from call handling to payment collection. We implement daily tracking reports, dispatch protocols, and digital workflow solutions using FieldWorx Software. These systems ensure consistency across service delivery, improve team accountability, and create scalable business operations.
Staffing Solutions
Our staffing guidance covers job descriptions, interview techniques, and training programs for both office and field personnel. We provide strategies for attracting qualified candidates, implementing effective onboarding processes, and creating career development paths that reduce turnover and build expertise.
Leadership Training
This program develops leadership capabilities through communication skills training, personality-based client interaction techniques, and job-closing strategies. Participants learn to transition from technical experts to business leaders who can effectively manage teams and grow their companies sustainably.
Price Book Development
We create customized pricing guides for plumbing, electrical, and HVAC services that ensure proper profit margins. These books include material cost calculators, labor hour benchmarks, and digital integration capabilities with service software to maintain pricing consistency and maximize revenue.
People
Keith Glass
Founder & Business Coach
Former plumbing company owner with 10+ years operational experience. 18-year business coaching veteran who has improved 450+ trades businesses across North America. Industry-recognized expert in service-side profitability and operational systems.
Questions
What specific industries do you work with?
We specialize in plumbing, electrical, and HVAC contracting businesses. Our systems are tailored to service technicians transitioning to business owners in these trades.
How long does the coaching program last?
Program duration varies by business needs but typically includes initial on-site consultation followed by 6-12 months of follow-up coaching and system implementation support.
Do you offer remote coaching options?
Yes, we begin with Zoom sessions and provide digital resources. On-site visits are recommended for initial assessments and critical implementation phases.
What results can I expect?
Clients typically see 15-25% profit margin improvement within first year, along with enhanced operational efficiency and better staff management capabilities.
Are your pricing books software compatible?
Our price books integrate with FieldWorx Software and other common service management platforms for seamless digital workflow implementation.