Business Details
43 Years
experience
Emergency
services
Your Trusted Partner for Plumbing, Electrical & HVAC Solutions
For over 40 years, Progressive Service has delivered exceptional plumbing, electrical, and HVAC solutions to residential and commercial clients across the Triangle region. Established in 1983, our family-owned business prioritizes honesty, integrity, and customer satisfaction, backed by a 100% satisfaction guarantee and same-day service. With 120+ service vehicles and a team of certified technicians, we provide 24/7 emergency support, ensuring prompt responses to urgent needs. Our commitment to safety and quality has earned us an A+ rating with the BBB, while our investment in advanced technology like hydro-jetting and video inspections ensures precise diagnostics and durable repairs.We pride ourselves on transparent pricing, no overtime charges, and personalized service that treats every customer like family. From water heater installations to complex commercial plumbing systems, our experienced professionals deliver reliable solutions tailored to each client's unique requirements. Our dedication to community and continuous improvement has made us a trusted local leader in home and business service solutions.
Services
Plumbing Repair
HVAC Installation
Electrical Repairs
Water Heater Replacement
Drain Cleaning
Emergency Services
Commercial Plumbing
Generator Installation
Water Filtration
Septic Pumping
Details
- Year established: 1983
Highlights and features
- 24/7 emergency service with no overtime charges
- BBB A+ rated with 100% satisfaction guarantee
- Same-day service available for all plumbing, electrical, and HVAC needs
- 120+ fully equipped service vehicles for rapid response
- Certified technicians with specialized training in major brand systems
Associations and certifications
- BBB A+ Rating
What people say
Professional, friendly, flexible
100% satisfaction guarantee
Same-day service available
Knowledgeable technicians
No hidden fees
Services
Plumbing Repair
Our certified plumbers handle all residential and commercial plumbing needs including leak detection, pipe repairs, and fixture installations. We use advanced diagnostic tools and offer 24/7 emergency response for urgent situations. Our technicians complete over 1,000 plumbing jobs monthly across the Triangle region.
HVAC Installation
We specialize in Trane-certified HVAC system installations and replacements for both residential and commercial properties. Our technicians receive ongoing manufacturer training to ensure proper installation of heating, ventilation, and air conditioning systems. All installations include comprehensive system checks and efficiency testing.
Electrical Repairs
Our licensed electricians provide complete electrical system diagnostics, repairs, and upgrades for homes and businesses. Services include panel inspections, circuit breaker replacements, and surge protection installation. We maintain a fleet of 120+ fully equipped service vehicles for rapid response to electrical emergencies.
Water Heater Replacement
We offer complete water heater solutions including tankless, electric, and gas-powered systems. Our technicians perform proper sizing calculations and include free on-site water quality testing with every installation. We guarantee hot water restoration within 24 hours of service calls.
Drain Cleaning
Our hydro-jetting and rooter services clear even the toughest drain clogs using commercial-grade equipment. We offer video pipe inspections to identify underlying issues and provide preventative maintenance plans for commercial clients. Emergency drain services are available 24/7 with no additional charges.
Questions
What areas do you service?
We serve Raleigh, Durham, Charlotte, Triad, and surrounding areas in North Carolina with 120+ service vehicles.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing, electrical, and HVAC services with no overtime charges.
What financing options are available?
We offer Synchrony Bank financing with 0% APR for 36 months and Wells Fargo Home Projects credit options.
Are your technicians certified?
All our technicians receive ongoing manufacturer training and hold industry certifications for plumbing, electrical, and HVAC work.
What is your service guarantee?
We guarantee 100% satisfaction with all work completed, including same-day service and upfront pricing.
How quickly can you respond to emergencies?
With 120+ service vehicles, we typically respond to emergency calls within 2 hours of contact.
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