Business Details
50+ Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Kingston, PA
Ken Rex Plumbing, Heating & Cooling has served the Greater Wilkes-Barre/Scranton & Poconos Mountain Communities for over 75 years as a second-generation, family-owned business. Our founder, Ken, personally designs energy-efficient systems tailored to each customer's needs and budget, supervising installations and providing detailed explanations of system features and maintenance. As licensed HVAC and plumbing specialists, we offer 24/7 emergency services, preventive maintenance programs, and extended warranties on new equipment.Our Carrier dealership status reflects our commitment to quality, while our team of trained technicians ensures precise installations and repairs. With decades of combined experience, we prioritize customer education, transparent communication, and long-term satisfaction through reliable, code-compliant workmanship.
Services
New Installation
Upgrade or Replacement
Preventive Maintenance
Plumbing Repair
Water Heater Services
Indoor Air Quality
Emergency Repairs
Extended Warranties
Details
- Year established: 1950
Highlights and features
- We have over 75 years of experience in HVAC and plumbing services.
- Our team provides 24/7 emergency service for urgent heating and cooling needs.
- We offer Carrier-certified equipment and installations for guaranteed quality.
- Our technicians are trained professionals with decades of industry expertise.
- We provide extended warranties and preventive maintenance programs for long-term savings.
Associations and certifications
- Carrier Dealer
What people say
Excellent workmanship
Professional and courteous
Timely installation
Lifetime customers
Thorough explanations
Services
HVAC Installation
We specialize in complete HVAC system installations, including air conditioners, heat pumps, furnaces, and ductless systems. Our technicians perform precise load calculations to ensure proper equipment sizing, considering home square footage, climate zones, and insulation factors. Every installation includes personalized system design consultations, manufacturer warranty activation, and hands-on customer education about operation and maintenance. With Carrier-certified expertise, we guarantee energy-efficient setups that maximize comfort and longevity.
Plumbing Repair
Our licensed plumbers handle all residential plumbing needs from minor leaks to complete system overhauls. Services include water heater installations, fixture replacements, drain line repairs, and sump pump services. We diagnose and fix common issues like running toilets, low water pressure, and pipe rattling while explaining root causes. Emergency plumbing repairs are available 24/7, with same-day service prioritized for critical issues like burst pipes or flooding situations.
Preventive Maintenance
Our comprehensive maintenance programs cover HVAC and plumbing systems through seasonal inspections and tune-ups. HVAC services include coil cleaning, refrigerant checks, electrical component testing, and air quality assessments. Plumbing maintenance involves leak detection, water pressure testing, and drain system evaluations. Regular maintenance extends equipment lifespan, reduces utility bills by up to 30%, and prevents unexpected breakdowns through early issue identification.
Emergency Repairs
We provide round-the-clock emergency response for HVAC and plumbing crises. Our technicians address furnace failures in winter, AC breakdowns during heatwaves, and plumbing disasters like pipe bursts or sewer backups. Emergency service includes rapid diagnostics, temporary fixes to prevent further damage, and permanent repairs using stocked replacement parts. Customers receive priority scheduling with clear communication about arrival times and service steps.
Indoor Air Quality
We improve home air quality through specialized solutions like HEPA filters, UV light systems, and whole-house humidifiers. Our technicians assess pollutant sources and recommend appropriate filtration systems based on allergy concerns or humidity issues. Installation services include MERV 10-15 filter upgrades, UV germicidal lights for coil sterilization, and smart humidity control systems. These solutions reduce allergens, prevent mold growth, and create healthier living environments while improving HVAC system efficiency.
Questions
What HVAC services do you offer?
We provide complete HVAC services including new installations, system replacements, preventive maintenance, emergency repairs, and indoor air quality improvements for residential customers.
Are emergency services available after hours?
Yes, we offer 24/7 emergency HVAC and plumbing services with technicians available to handle urgent heating, cooling, or plumbing crises at any time.
Do you service areas outside Kingston?
We serve the Greater Wilkes-Barre/Scranton area, Poconos Mountain Communities, and surrounding regions including Plymouth, Exeter, and Pittston.
What payment options are available?
We accept cash, checks, major credit cards, and financing options with approved credit to accommodate different customer needs.
How can I improve home air quality?
We recommend HEPA filters, UV light systems, and whole-house humidifiers to address specific air quality concerns like allergies or dry air conditions.
Do you offer maintenance agreements?
Yes, our preventive maintenance programs include annual system tune-ups with discounts on service calls and priority scheduling for agreement holders.
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