Business Details
Emergency
services
Expert Plumbing Services in West Michigan
Ottagan Plumbing serves residential and commercial customers in West Michigan. Our name combines Ottawa and Allegan counties, where we operate, and we are recognized by our distinctive rubber duck mascot on service trucks. With experienced plumbers handling installation, inspection, maintenance, repair, and replacement, we prioritize flawless workmanship and cost-effective solutions. We aim to simplify plumbing decisions for clients while maintaining high standards of quality, reliability, and ethical practices.Our mission emphasizes trust, open communication, and innovation, while our vision focuses on timely service and exceptional craftsmanship. We value honesty, respect for client properties, professionalism, accountability, and sustainability in both solutions and business practices.
Services
Gas Line Installation
Drain Cleaning
Emergency Repairs
Backflow Testing
Sewer Inspection
Frozen Pipe Repair
Garbage Disposal Service
Highlights and features
- We offer same-day service for most plumbing requests.
- Our team provides 24/7 emergency plumbing assistance.
- We guarantee transparent pricing before any work begins.
- Our plumbers combine technical expertise with exceptional communication.
- We offer financing options for major plumbing projects.
What people say
Professional and polite
Quick and efficient
24/7 availability
Transparent pricing
Thorough explanations
Services
Gas Line Installation
We install gas lines for residential and commercial properties, including kitchens, laundry rooms, fireplaces, and outdoor grills. Our licensed technicians ensure safe, code-compliant installations with upfront pricing. Proper gas line setup prevents leaks and ensures efficient operation for appliances like stoves, dryers, and heaters.
Drain Cleaning
Our team clears clogged drains and sewer lines using advanced equipment like hydro jetting and video inspection. We remove blockages, clean pipes thoroughly, and recommend preventive maintenance. This service prevents backups, reduces odors, and maintains proper drainage for residential and commercial properties.
Emergency Repairs
We provide 24/7 emergency plumbing services for burst pipes, water heater failures, and severe leaks. Technicians respond promptly with tools to address urgent issues and minimize property damage. Our team also coordinates with water damage specialists for comprehensive emergency solutions.
Backflow Testing
We install, test, and repair backflow prevention devices to protect water supplies from contamination. Our certified technicians handle residential and commercial systems, file test results with municipalities, and ensure compliance with local regulations for safe water distribution.
Frozen Pipe Repair
We thaw frozen pipes and repair burst sections during cold weather emergencies. Technicians use specialized tools to restore water flow, prevent further damage, and install warming devices for future protection. This service includes guidance on insulating pipes to prevent recurring issues.
People
Nick Karchinski
Lead Plumbing Technician
Nick leads our plumbing team with expertise in complex installations and emergency repairs. He ensures technical excellence while mentoring junior technicians in best practices and customer service standards.
Bryan Fry
Shop Manager/Underground Lead
Bryan oversees equipment maintenance and underground plumbing projects. His experience in large-scale systems ensures efficient workflow and proper resource allocation for commercial and residential underground plumbing needs.
Tyler Briskorn
Plumbing Technician
Tyler specializes in residential plumbing repairs and installations. He focuses on clear communication with homeowners while delivering reliable solutions for water heaters, gas lines, and drain issues.
Aaron Ramsey
Plumbing Technician
Aaron handles commercial plumbing projects with attention to code compliance and system efficiency. His skills include backflow testing, sewer line maintenance, and emergency response for business clients.
Braden Coppersmith
Plumbing Technician
Braden provides prompt service for residential emergencies and scheduled maintenance. He excels in customer interaction, explaining technical details clearly while resolving issues like clogged drains and appliance connections.
Questions
What areas do you serve?
We serve residential and commercial clients throughout West Michigan, focusing on Ottawa and Allegan counties.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, water heater failures, and severe leaks.
How quickly can you respond to service requests?
We complete most service requests the same day they're received, with technicians available within 30 minutes for emergencies.
Do you provide upfront pricing?
Yes, we always explain costs before starting work, ensuring transparent pricing with no hidden fees.
What plumbing services do you offer?
We handle gas line installation, drain cleaning, backflow testing, emergency repairs, frozen pipe solutions, and garbage disposal services.
Is financing available for plumbing projects?
Yes, we offer financing options for major plumbing installations or extensive repair work to accommodate customer needs.
