Business Details
Emergency
services
Your Trusted Partner for HVAC & Plumbing Services in Dundalk
Reliability Home has been serving the Dundalk community for over two decades, delivering expert plumbing, heating, and cooling solutions. Our team of licensed, certified technicians prioritizes personalized service, ensuring every home receives tailored solutions that align with unique needs and budgets. With over 2,300 five-star reviews, we emphasize punctuality, affordability, and craftsmanship, arriving promptly and completing jobs efficiently without compromising quality.Our commitment to community involvement and eco-friendly practices underscores our dedication to both customer satisfaction and environmental responsibility. Backed by industry certifications and a reputation for reliability, we stand ready to address any HVAC or plumbing challenge with professionalism and integrity.
Services
Plumbing
Heating
Cooling
Water Heater Services
Drain Cleaning
Sump Pump Services
Furnace Repair
AC Installation
Gas Line Repair
Sewer Line Repair
Highlights and features
- We offer personalized service tailored to your home's unique needs.
- Our licensed technicians ensure safety and compliance with industry standards.
- We guarantee punctuality, arriving within quoted service windows.
- Our work emphasizes affordability without compromising quality or craftsmanship.
- We prioritize eco-friendly practices to protect both your home and the environment.
Associations and certifications
- MD HVAC MASTER
- MHIC
- BALTIMORE CITY MASTER GAS FITTER
- BALTIMORE COUNTY MASTER PLUMBER GAS FITTER
- HARFORD COUNTY PLUMBER GAS FITTER MASTER
- HARFORD COUNTY HVAC MASTER
- PA REGISTERED HOME IMPROVEMENT CONTRACTOR
- PA YORK MASTER PLUMBER
What people say
Excellent work
Very professional
Prompt service
Knowledgeable staff
Highly recommend
Services
Plumbing Repair
Our plumbing repair services address leaks, clogs, and system failures with precision and care. We specialize in water line repairs, drain cleaning, and emergency burst pipe solutions. Our technicians use advanced tools to diagnose and resolve issues efficiently, minimizing disruption to your home. With a focus on long-term fixes, we ensure durability and compliance with local codes.
HVAC Maintenance
Regular HVAC maintenance prevents breakdowns and extends system lifespan. We inspect, clean, and optimize heating and cooling units to ensure peak efficiency. Our services include filter replacement, thermostat calibration, and refrigerant checks. Proactive care reduces energy costs and maintains indoor comfort year-round.
Water Heater Repair
We diagnose and repair all water heater types, including tankless and traditional models. Services include leak detection, heating element replacement, and sediment removal. Timely repairs restore hot water access and prevent costly replacements, ensuring reliable performance for daily household needs.
AC Installation
Our AC installation services cover central systems, heat pumps, and ductless mini-splits. We assess home size and climate needs to recommend energy-efficient models. Professional installation ensures optimal performance, lower utility bills, and seamless integration with existing HVAC infrastructure.
Furnace Services
We provide furnace repair, maintenance, and replacement for gas, electric, and hybrid systems. Our technicians address ignition issues, airflow problems, and component wear. Upgrades to high-efficiency models improve heating performance and reduce energy consumption during colder months.
People
Robert Matheny
Operations Manager
With over 15 years in home services, Robert oversees daily operations, ensuring seamless service delivery and customer satisfaction. His leadership emphasizes technical excellence and community-focused values.
Amy Matheny
General Manager
Amy manages team coordination and client relations, leveraging her expertise in HVAC systems to uphold service quality. She prioritizes transparent communication and ethical business practices.
William Chatman
Lead Plumber
Certified master plumber William specializes in complex repairs and installations. His attention to detail and adherence to safety standards ensure durable, code-compliant plumbing solutions for residential clients.
Questions
How often should I schedule HVAC maintenance?
We recommend biannual maintenance—once before winter for heating systems and once before summer for cooling systems—to ensure efficiency and longevity.
What's the difference between a furnace and a heat pump?
Furnaces generate heat via fuel combustion, while heat pumps transfer heat from outdoor air. Heat pumps are electric and provide both heating and cooling.
What should I do during a plumbing emergency?
Turn off water and electricity, then contact our 24/7 emergency service. We respond promptly to leaks, burst pipes, and sewer backups.
Do you offer financing options?
Yes, we partner with Wells Fargo to provide flexible financing for HVAC and plumbing projects, subject to credit approval.
Are your technicians licensed and insured?
All our technicians hold state-specific certifications and licenses. We maintain full insurance coverage for every service call.
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