Business Details
50+ Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Plumbing & HVAC Experts in Syracuse, NY
Since 1944, Potter Heating & Air Conditioning-Perrone Plumbing has served Syracuse, NY, and surrounding communities with top-quality plumbing, heating, and cooling services. Our mission prioritizes delivering reliable solutions at fair prices while committing to customer satisfaction, employee development, ethical vendor relationships, and community engagement. With over 70 years of combined experience, our team handles residential, commercial, and institutional projects, offering comprehensive diagnostics, installations, and emergency repairs.We partner with trusted brands like Bryant and York, ensuring energy-efficient systems tailored to client needs. Our dedication to transparency, technical expertise, and customer education sets us apart as a trusted local leader in HVAC and plumbing services.
Services
Residential Plumbing
Commercial HVAC
Boiler Installation
Sewer Inspection
Indoor Air Quality
Details
- Year established: 1944
Highlights and features
- We offer 70+ years of combined experience in plumbing and HVAC services.
- Our team provides 24-hour emergency response for urgent needs.
- Financing options available through GreenSky for qualifying projects.
- Certified technicians install energy-efficient systems from trusted brands.
- We prioritize customer education to ensure transparency and informed decisions.
Associations and certifications
- SBA 8(a) Program
- New York State Women's Business Enterprise (WBE) Certification
What people say
Professional, efficient service
Extremely responsive
Knowledgeable technicians
Fast, reliable, affordable
100% recommend
Services
Residential Plumbing
We provide comprehensive residential plumbing services including repairs, installations, and emergency leak fixes. Our team addresses clogged drains, water heaters, gas lines, and sewer inspections using advanced diagnostics. Homeowners benefit from transparent communication and durable solutions tailored to household needs.
Commercial HVAC
Our commercial HVAC services include system installations, maintenance programs, and energy-efficient upgrades for businesses. We specialize in York heating and cooling systems, ensuring reliability for offices, medical centers, and industrial facilities. Clients receive customized solutions to minimize downtime and reduce operational costs.
Boiler Installation
We install and service gas and oil-fired boilers for residential and commercial properties. Our energy-efficient boilers provide consistent heating and hot water while reducing utility costs. Technicians ensure proper sizing and integration with existing systems for optimal performance in harsh winter conditions.
Sewer Inspection
Using state-of-the-art camera technology, we perform precise sewer line inspections to identify blockages, leaks, or damage. Real-time imaging allows immediate diagnosis and targeted repairs, minimizing excavation. This service saves time and costs while preventing future plumbing emergencies.
Indoor Air Quality
We improve indoor air quality through whole-house air purifiers, dehumidifiers, and duct sealing. Our solutions address allergens, humidity, and contaminants, creating healthier living and working environments. Clients receive tailored recommendations based on home assessments and occupancy needs.
People
Suzanne Kondra-DeFuria
Owner
Suzanne assumed full ownership of Potter Heating & Air Conditioning and Perrone Plumbing in 2012 after co-owning the businesses since 1981. She has guided the companies through decades of growth while maintaining their commitment to quality service and community involvement.
Questions
Do you offer 24-hour emergency services?
Yes, we provide 24-hour emergency plumbing and HVAC services for urgent issues like leaks, heating failures, or AC breakdowns.
What financing options are available?
We offer GreenSky financing with no interest if paid in full within 12 months and fixed-rate options up to 9.99% for 120 months, subject to credit approval.
What areas do you serve?
We serve Syracuse, NY, and surrounding communities for residential, commercial, and institutional plumbing and HVAC needs.
Are your technicians certified?
Yes, our team includes factory-certified technicians for brands like York and Bryant, ensuring expert installation and service.
How can I improve indoor air quality?
We recommend whole-house air purifiers, dehumidifiers, and duct sealing to reduce allergens and improve air circulation in your home or business.
