Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Services in Liverpool, NY
Established in 1940, Charles Heating and Air has served Central New York as a family-owned and operated business specializing in residential and commercial HVAC, plumbing, electrical services, and remodeling. Our commitment to honesty and quality service remains unchanged, with a 92% closing rate reflecting customer satisfaction. We offer 24/7 emergency repairs, free estimates, and financing options to meet diverse client needs. Our team of highly trained professionals wears company-identified uniforms and operates company-identified trucks, ensuring consistent service standards. We guarantee 100% satisfaction on all installations and repairs, backed by warranties and a team-focused culture that prioritizes customer communication.Morning meetings ensure alignment on customer satisfaction and operational challenges, while our price guide guarantees transparent pricing before work begins. Protective measures like drop cloths and floor savers safeguard client properties during service visits. With a 25-mile service radius from Liverpool, NY, including Syracuse and surrounding areas, we combine local expertise with comprehensive service offerings. Our A+ rating and over 1,000 glowing Google reviews underscore our reputation as a trusted service leader. From routine maintenance to emergency repairs, we remain dedicated to exceeding customer expectations through superior craftsmanship and personalized solutions.
Services
HVAC Repair
Plumbing Services
Electrical Repairs
Bathroom Remodeling
Kitchen Remodeling
24/7 Emergency
Water Heater Installation
Sewer Cleaning
Free Estimates
Financing Options
Details
- Year established: 1940
Highlights and features
- Family-owned and operated since 1940 with a 92% closing rate
- 24/7 emergency services for urgent HVAC, plumbing, and electrical needs
- 100% satisfaction guarantee on all installations and repairs
- Highly trained professionals with transparent pricing and warranties
- Over 1,000 5-star Google reviews highlighting timely, professional service
What people say
Professional technicians
Timely emergency response
Satisfaction guaranteed
Transparent pricing
Knowledgeable staff
Services
HVAC Repair
We provide comprehensive heating and air conditioning repair, installation, and maintenance services for residential and commercial properties. Our technicians handle all makes and models, including Carrier products, with 24/7 emergency availability. Customers receive free estimates and financing options for system replacements.
Plumbing Services
Our expert plumbers address leaks, drain issues, water heater replacements, and sewer line problems with 24/7 emergency response. We service all plumbing systems, including tankless water heaters, and offer sump pump maintenance to prevent water damage in homes and businesses.
Electrical Repairs
From panel upgrades to lighting installations, our licensed electricians handle residential and commercial electrical needs. Services include circuit troubleshooting, code compliance inspections, and backup generator installations to ensure safe, reliable power systems.
Bathroom Remodeling
We specialize in complete bathroom remodels, including bathtub replacements, walk-in tub installations, and accessibility upgrades. Our team coordinates design, plumbing, and electrical work to create functional, modern spaces tailored to client preferences.
Kitchen Remodeling
Our kitchen remodeling services include layout design, appliance installation, and fixture upgrades. We work with clients to select materials and provide clear project timelines, ensuring efficient transformations that enhance functionality and aesthetics.
People
Michael P. Charles Jr.
Owner
Third-generation leader of the family business, overseeing operations since 1940. Focuses on maintaining the company's founding principles of honesty and quality service while driving continued growth.
Michael P. Charles III
Sales Manager
Manages customer relations and service coordination, ensuring transparent pricing and satisfaction guarantees. Represents the fourth generation of family leadership in Central New York's HVAC industry.
Zach Charles
Service Manager
Coordinates daily service operations and technician scheduling. Maintains the company's 92% closing rate through commitment to timely, professional service delivery across residential and commercial projects.
David Picarel
Plumbing & Electrical Manager
Leads plumbing and electrical departments with expertise in system diagnostics and code compliance. Ensures 24/7 emergency response capabilities while maintaining high standards for technical proficiency and customer communication.
Questions
What services does Charles Heating and Air offer?
We provide HVAC repair/installation, plumbing services, electrical repairs, bathroom/kitchen remodeling, 24/7 emergency response, and free estimates across Central New York.
Are emergency services available after hours?
Yes, our 24/7 emergency repair team responds to HVAC, plumbing, and electrical issues at any time, seven days a week.
Do you offer financing options?
We provide flexible financing for HVAC replacements and major repairs to help customers manage unexpected system failures.
How can I schedule service?
Call 315-457-6911 or visit our website to schedule appointments, request free estimates, or arrange emergency repairs.
What areas do you service?
We serve Liverpool, Syracuse, and surrounding areas within a 25-mile radius of our home office in Central New York.
Is there a warranty on services?
All installations and repairs come with warranties, and we guarantee 100% customer satisfaction on completed work.
